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Fs Y

Ettalong seaside holiday

4.0 of 5 bubblesReviewed 4 weeks ago
Convenient location, lots of restaurant options close by including supermarket. Car park is free and they have a covered but unsecured carpark.

Upon checkin, the reception staff Umesh was very helpful and professional. Five star service from him.

Rooms are spacious and had a nice but slightly blocked view of the sea. Housekeeping needs to do a better job cleaning the room. Dusty furniture especially the table and chairs in the balcony

Overall an enjoyable stay. Love Ettalong Beach - hidden gem !
Date of stay: April 2024
Trip type: Travelled with family
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Herry Herdiana, Guest Services / Front Office at Mantra Ettalong Beach, responded to this review
Responded 3 weeks ago
Dear fsy2019,

We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Herry Herdiana
Guest Relations
Mantra Ettalong Beach
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,518)
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All reviews diggers club hinterland view spa bath mantra ettalong across the road large balcony short break one bedroom apartment close to shops great place to stay woy woy great spot kitchenette rsl laundry sydney
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8 - 13 of 3,518 reviews
Reviewed 17 April 2024

Room was very clean, spacious and comfortable and in very good condition. Staff were very helpful and professional. I would highly recommend staying here for a night if you are passing through to somewhere else. Not really a holiday or vacation type place if that's what you are looking for. No breakfast facilities that I could see. But I couldn't fault it for a one-night stay. Will definitely be back if I am on my way through the area again.

Date of stay: April 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank melissa p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Herry Herdiana, Guest Services / Front Office at Mantra Ettalong Beach, responded to this reviewResponded 17 April 2024

Dear U6511ZNmelissap,

We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Herry Herdiana
Guest Relations
Mantra Ettalong Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2024

Staff very helpful .... accommodation very clean good Location to Cafe and Esplanade. ....Plenty of parking...... Bonus beach towels provided.. Spa was amazing.. The pool is kept very clean.......short walk to shucks takeaway .... We will be back!👍👍👍

Room tip: Book direct
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steve R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Herry Herdiana, Guest Services / Front Office at Mantra Ettalong Beach, responded to this reviewResponded 17 April 2024

Dear steverK3415RI,

We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Herry Herdiana
Guest Relations
Mantra Ettalong Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2024

The pool needs to be heated as it’s the only thing to do at the hotel. Kitchen too small for 6 night stay and 2 bedroom unit! Bar fridge is not functional for the length of stay. Beds need replacing. One lounge - needs two and needs replacing as it was uncomfortable

Room tip: Bar fridge in tiny kitchen. Nothing other than pool and it’s unheated!
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Zara W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Herry Herdiana, Guest Services / Front Office at Mantra Ettalong Beach, responded to this reviewResponded 17 April 2024

Dear 166zaraw,

Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Herry Herdiana
Guest Relations
Mantra Ettalong Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2024 via mobile

Can’t say I was impressed, for the amount of money charged, it was noisy, staff were rude, restaurant was terrible.
Room had a terrible smell and pubic hairs left in the bathtub.
If you want any privacy, keep curtains and block out curtains closed as you can see straight into other people’s rooms and they can see straight into ours.
Parking is for all people so the club had something on which meant no parking underground, we had to park on the street and walk with our luggage.

Room tip: Avoid the place.
Date of stay: April 2024
Trip type: Travelled as a couple
Thank staceyp1980
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Herry Herdiana, Guest Services / Front Office at Mantra Ettalong Beach, responded to this reviewResponded 17 April 2024

Dear staceyp1980,

Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Herry Herdiana
Guest Relations
Mantra Ettalong Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2024 via mobile

Booked 2 rooms with 3 teens. The kids room is exactly at the pool, which is really great access for them to go to swim and our room is on the 3rd floor facing their room so it was really great arrangements for us to give them privacy and we could also watch over them. The hotel is really convenient and a walk distance to the beach and shops. Highly recommend!

Date of stay: January 2024
Trip type: Travelled with family
Thank rachdiary
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Herry Herdiana, Guest Services / Front Office at Mantra Ettalong Beach, responded to this reviewResponded 2 April 2024

Dear rachdiary,

We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Herry Herdiana
Guest Relations
Mantra Ettalong Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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