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Robyn W
Greater Melbourne, Australia

it was pleasant but noting some, what I think, could be improvements to the property.

4.0 of 5 bubblesReviewed 17 Mar 2024
The staff were very friendly AND HELPFUL.
WE requested pastries for breakfast, which were beautifully presented on a platter with fresh fruit and accompanied with delicious coffee and Chia Latte. Best coffee I have had in a long time, I am not an all out coffee person.
We had a water leak in the bathroom which I believe was from the bathroom basin taps.
The hotel could do with a bit of updating, repainting and removing the baths and replacing them with walk in showers. The baths are not ideal for older persons. The air fan in the bathroom was very noisy all they time. Bed was very comfortable and clean Downside if you don't have a car as your disposal, taxis can work out expensive, a little cheaper is uber.
Overall, thank you for having us at a reasonable price.
Robyn . Melbourne
Date of stay: March 2024
Room Tip: Nice friendly staff, quiet even though it is close to Hume HWY. Need a car to leave the area.
Trip type: Travelled with friends
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bankstown Concierge, Guest Services / Front Office at Rydges Bankstown, responded to this review
Responded 18 Mar 2024
Hi Robsie3793,

Thank you for taking the time to review our hotel!

We're delighted to hear that you enjoyed both the breakfast, bedroom and the exceptional service, we'll make sure to pass on your compliments to our team. We apologize for any inconvenience caused by the bathroom facilities and and taxis, and we will take it into consideration for future improvements.

We look forward to welcoming you back in the near future.

Warmest regards,

Rydges Bankstown Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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      Reviews (418)
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      2 - 7 of 418 reviews
      Reviewed 13 March 2024

      Thank you to all the staff at Rydges Bankstown, the room was wonderful, the housekeeping was excellent, thank you Keshni, the hotel had a great feel from the lobby all the way to my room. The staff where very welcoming and always with a smile on their face, and took the time to have a friendly conversation with you. I will definitely stay with you again, thank you all.

      Date of stay: March 2024
      • Trip type: Travelled solo
        • Value
        • Location
        • Service
      Thank Vacationer764565
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Bankstown Concierge, Guest Services / Front Office at Rydges Bankstown, responded to this reviewResponded 18 March 2024

      Hi Vacationer764565,

      Thank you for taking the time to review our hotel!

      We are thrilled to hear that you had a great experience with Rydges Bankstown. We'll make sure to pass on your compliments to our team and Keshni.

      We look forward to welcoming you back soon!

      Warm regards,

      Rydges Bankstown Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 21 February 2024

      I went on a package tour, and although the facilities were a bit disappointing, I made good memories thanks to the kindness of the staff. Thank you..
      My child said he misses his time with Mol.cecurity.
      Let's meet again next time
      be happy everyone

      Date of stay: February 2024
      Trip type: Travelled with family
      Thank Global10248088505
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Rydges Bankstown Team , Other at Rydges Bankstown, responded to this reviewResponded 29 February 2024

      Hi Global10248088505,
      Thank you for taking the time to review our hotel!
      We're delighted to hear that you enjoyed the exceptional service. We apologize for any inconvenience caused by the facilities, and we will take it into consideration for future improvements.
      We look forward to welcoming you back in the near future.
      Warmest regards,
      Rydges Bankstown Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 15 February 2024

      Rooms were a bit older and the taps hard to turn off but the team were very accommodating after our flight was cancelled and the second guest got missed.

      Best steak sandwich I've had in a long time and the buffet breakfast had lots of variety.

      Shout out to Maggie who's customer care was exceptional!!

      Date of stay: February 2024
      • Trip type: Travelled with friends
        • Location
        • Service
      Thank Pammy D
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Rydges Bankstown Team , Other at Rydges Bankstown, responded to this reviewResponded 17 February 2024

      Hi Pammu

      Thank you for taking the time to review our hotel!

      We're delighted to hear that you enjoyed both the food and the exceptional service. We apologize for any inconvenience caused by the room and taps. We will take it into consideration for future improvements.

      We look forward to welcoming you back in the near future.

      Warmest regards,

      Rydges Bankstown Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 2 February 2024

      Overall our stay was adequate for what we needed. We were in a Sydney for a few days for a family wedding. The location was very good for visiting family and where the wedding was located at the nearby suburb of Lidcombe. We only used the restaurant for breakfast on one occasion but the prepaid $20 pp offer was good. All food was fresh and adequate selection of hot food etc. The restaurant menu looked good but we didn’t have a chance to try it.
      Hotel exterior could do with a revamp, rooms a little dated but overall hotel and room was clean and tidy.
      We had a 4th floor room that faced the main road and it was a little noisy with traffic noise. Pillows were not very comfortable.
      Front desk staff were friendly and helpful at all times.

      Date of stay: January 2024
      Trip type: Travelled with family
      Thank Del C
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Rydges Bankstown Team , Other at Rydges Bankstown, responded to this reviewResponded 8 February 2024

      Thank you for taking the time to review our hotel!

      We are thrilled to hear that you had a great experience with Rydges Bankstown.
      We're delighted to hear that you enjoyed both the food and the exceptional service. We apologize for any inconvenience caused by the facilities and noise from the highway, and we will take it into consideration for future improvements.

      We look forward to welcoming you back in the near future.

      Warmest regards,

      Rydges Bankstown Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 28 November 2023

      Rydges Bankstown was an absolute pleasure to stay at. My wife was having surgery in Auburn and we stayed here. The staff were the friendliest people I have met in ages. The pool area was fantastic for myself and the kids and the restaurant....WOW, the scotch fillet for 33 bucks was awesome! The room was nice, beds were super comfortable and I slept well. The manager was able to give us extra nights in the same room with virtually no notice and was able to refund 1 night back to us as we didn't need it. We will be in the area again in the near future and will certainly be staying here again.

      Date of stay: November 2023
      • Trip type: Travelled with family
        • Value
        • Location
        • Service
      Thank Adam T
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Jollie Pham , Other at Rydges Bankstown, responded to this reviewResponded 14 December 2023

      Dear adamtC6390FV,
      Thank you for your kind review. We're glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future.
      Warm regards,
      Jollie Pham | Reservations Manager
      Rydges Bankstown Hotel

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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