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All reviews christmas day loved our stay bent over backwards excellent stay on arrival in house restaurant air con walking distance comfy bed spring lake restaurant downstairs springfield motel cafes barry tavern
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Reviewed 25 April 2016

This is a beautiful property with large ultra modern rooms. There was an elevator up to our 1st floor room. The bed, pillows and sheets were extremely comfortable. The bathroom was very well designed with a shower and a bath and the water pressure is amazing. Complimentary wifi is provided. There is a small fridge which houses the minibar with complimentary tea and coffee, biscuits and a kettle and some utensils, cups and plates provided which is handy as you are situated very close to many eating venues. You are provided with individually controlled air conditioning and blackout curtains. The room was very quiet.
The pool is lovely with a waterfall feature and the shape of the pool encouraged me to do a few laps. Pool towels are provided. I enjoyed relaxing on the pool loungers and watching the birds on the top of the hill feeding off the Bottlebrush trees.
There is a cardio gym with a rowing machine, xtraining machine and an exercycle. Laundry is onsite off the gym.
There is a restaurant in the hotel BLVD restaurant. It specialises in slow cooked meats. We dined there and had a share platter for two. The pork ribs and pulled pork were really tasty.
The only fault of the hotel was that you had to walk through the restaurant to get to and from the pool so take a cover up for wearing after your swim so you can walk through the restaurant with no embarrassment.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Jennifer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CindyNorriss, Reception at Springfield Lakes Hotel, responded to this reviewResponded 27 April 2016

Thank you so much for such an amazing review, it is always nice to hear we have satisfied guests :) We have had a few comments on the pool entrance and we are getting started on a extension soon that will include a new walk way to/from the pool area. Thank you again we really appreciate your feedback.

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Reviewed 19 March 2016

I review this hotel as I lie on one of the most comfortable beds in one of the BIGGEST non suite hotel rooms I have stayed in - ever!
With more than 500 hotel room night stays in the last 10 years I can honestly say that this room is arguably in my top 3 and if I take into account the price probably number 1.
Big, clean, tastefully decorated and furnished room/bathroom, smart TV / Foxtel, welcoming staff - all boxes ticked.
Thank you.

Room tip: Executive King was awesome!
Date of stay: March 2016
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
2  Thank Tonesa60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CindyNorriss, Reception at Springfield Lakes Hotel, responded to this reviewResponded 22 March 2016

Thank you so much for such an amazing review!!
its always lovely to hear such nice comments about our hotel.
We look forward to seeing you again soon :)

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Reviewed 1 February 2016

Great place here. Would definitely be visiting again! Very nice accommodation with plenty of room. The place also is very clean and tidy. Its easy to get to. The staff are friendly and go out of their way to help. Will be visiting again!

Date of stay: January 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Weedlenchix S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CindyNorriss, Reception at Springfield Lakes Hotel, responded to this reviewResponded 2 February 2016

Thank you for your review it is so lovely to read such nice reviews about our hotel!
I agree our staff are lovely and enjoy going out of their way to make our guest stay as perfect as can be :)

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Reviewed 31 January 2016 via mobile

Quality accommodation in western Brisbane. We found the room spacious, well appointed and clean. Pricing was reasonable for the quality. The American style BBQ was good. Though the parking wasn't undercover it was a comfort to have it gated for security. Thumbs up.

Date of stay: January 2016
Trip type: Travelled with family
Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CindyNorriss, Reception at Springfield Lakes Hotel, responded to this reviewResponded 2 February 2016

Thanks for the thumbs up Ian :) very pleased to hear you enjoyed your time here with us.

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Reviewed 20 January 2016

Room was spacious , we were happy with the locality and reservation of our room. On arrival we had a few issues but that was on our part not the hotel, suggestion when you leave a late check in list maybe advise which tag opens the doors.
The housekeeping area, when you cleaning the rooms check that all appliances in the room are operational and are not broken. The ironing board & jug were broken and when the room was clean , fresh towels were not replaced.

Room tip: Spacious Rooms
Date of stay: January 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank rjsbp007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CindyNorriss, Reception at Springfield Lakes Hotel, responded to this reviewResponded 28 January 2016

I am very sorry to hear of these issues during your stay with us, we do pride ourselves in customer service and please be assured I will be brining these issues to our next management meeting to insure this will not happen again.

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