I visit here regularly and in recent times have seen a rapid decline in customer service. Staff are all foreign and speak their language between them while ordering making you feel insecure, they could also do with smiling once in a while to make it seem like they are enjoying their job, tables are filthy and takes ages for someone to actually clean them. When you ask for something it takes several attempts to actually understand what you are asking for. Regularly the dishwasher is not working so have to have paper cups (nothing to do with near closing time and not wanting to clean up after themselves)
I have been told he area manager is foreign and only employs his own (not sure how true this is)
All in all staff could do with a complete overhaul.
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