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“Worst Costa ever!”
Review of Costa Coffee

Costa Coffee
Restaurant details
Reviewed 6 April 2018 via mobile

I visit here regularly and in recent times have seen a rapid decline in customer service. Staff are all foreign and speak their language between them while ordering making you feel insecure, they could also do with smiling once in a while to make it seem like they are enjoying their job, tables are filthy and takes ages for someone to actually clean them. When you ask for something it takes several attempts to actually understand what you are asking for. Regularly the dishwasher is not working so have to have paper cups (nothing to do with near closing time and not wanting to clean up after themselves)
I have been told he area manager is foreign and only employs his own (not sure how true this is)
All in all staff could do with a complete overhaul.

Thank lucyoreilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 32 reviews

Reviewed 17 November 2017

For me, the most coffee and this is my favorite cafe in this era.
The staf is very polite and it's always nice to take a break from the routine.
Croissants with cappuccino are a fairy tale.
Thank you

Thank Vasiliy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2017 via mobile

This place has gone completely downhill. It's hit and miss whether u get what you ordered the way it should be. We come in at least 2 times a week and always different staff...no one seems to stay...bad management or they don't pay enough to their staff. Visited just now stood in queue only to be told when got to till that only taking cash payments! Also think it's rude that when staff talk to each other it's not in English.

Thank Rose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017

Coffee is Costa - same as you would get at any Costa. The layout of tables is good and I was particularly impressed with the outdoor area at the back of the café. The staff were quick and efficient and I would certainly stop here again for another morning coffee.

    • Value
    • Service
    • Food
Thank supersuedaniels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017 via mobile

Super coffee shop,
Best coffee, we like latte
Delicious cakes,
Great location and great staff.
Thanks

Thank Albina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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