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“Very poor” 2 of 5 bubbles
Review of La Belle Etoile Hotel

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La Belle Etoile Hotel
Ranked #18 of 46 Hotels in Les Deux-Alpes
London
Level Contributor
163 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Very poor”
2 of 5 bubbles Reviewed 29 October 2009

I am quite astounded reading the reviews of this hotel. the 3 stars really are a joke. The rooms are tiny, the bathroom equally tiny but the food was absolutely disgusting. Being italian run we were expecting a reasonable level of food but it really was poor. We normally stay in 2star hotels in Les 2 Alpes and have half board which is normally very good. We return every year but nothing would entice me back to this hotel.

  • Stayed March 2009, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank wendyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 reviews from our community

Traveller rating
    23
    38
    17
    9
    7
See reviews for
28
27
Solo
0
1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Hertfordshire
2 reviews
5 of 5 bubbles Reviewed 6 February 2009

Stayed at Belle Etoile with a friend for a weeks ski holiday. Our delayed flight meant we arrived at the hotel 11pm, we had missed dinner but the hotel manager made sure there was food & drinks in our room. The hotel was clean & comfortable. All hotel staff were very polite & friendly. The waiting staff in the restaurant made dining a pleasure; they were extremely helpful. The evening meals were all very good with a variety of foods to cater for most tastes. The jaccuzi & sauna was an added bonus. I was a bit concerned initially of staying in a 3 star hotel however the Belle Etoile was excellent.

  • Liked — Helpful friendly staff
  • Disliked — No music channels on TV
  • Stayed January 2009, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank LOWBE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire, UK
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 2 February 2009

Stayed at La Belle Etoile Hotel from 10th to 17th January 2009, there were 10 of us in all.

The hotel was not too big nor too small and was right in the heart of the town. Despite some sites stating you could ski to the hotel though, this was not the case. Although it was only a 5 minute walk to both the nursery slopes and the main Jendri express cable car. The main manager/owner was helpful and sorted issues fairly promptly. Issues such as the safe in the room not working and heating not working the first day in our room.

Rooms were average but clean and comfortable. There is a lift in the hotel that takes you to the ski storage area where you can also lock your skis away.

It is an Italian family who run it and dont you forget it. We got snarled at for replying to them in French! Although to be fair the staff were friendly and helpful.

Breakfast was good with a variety of cereals on offer and lovely fresh quoissants.

Evening dinner however was on the whole terrible. We were often left waiting well after the time when dinner was supposed to be served. When it was served the anti pasta was nice and starters were ok too. Main course was often cold and lacking though. Roast beef was actually semi cooked cold beef and cold potatoes. We had one nice dessert during the week and the rest of the week were left with fruit to finish.

Gala night was no better.

We ended up eating out 4 nights out of the seven which added a considerable cost to the holiday. Hotel bar prices were far too high, I appreciate the state of the Euro at the minute but 8 Euros for 1 pint of lager!!?

All in all though we still enjoyed our stay and really like the central location and the resort as a whole.

Liam

  • Liked — Location
  • Disliked — Food
  • Stayed January 2009
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Liam548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 January 2009

We stayed in Belle Etoile for one week from 3/01/09 and have nothing but good things to say about the hotel.

Situated in the heart of the centre of Les Deux Alpes, the hotel is well located to access restaurants, shops and bar and of course, the slopes and having hired skis from Alpha sports, was able to pick these up easily en-route.

We didn't expect the height of luxury from the hotel being noted as 3 star, however, the rooms were exceptionally clean, comfortable, spacious, warm and inviting. The three quarter length bath and lack of shower hook made bathing a little awkward but there was always plenty of hot water and we managed to get by with no trouble. Facilities within the rooms were good with Sky channels available, hairdryers and clean towels each day.

The Sauna and Jacuzzi is a real hidden jem in the hotel, you have to book but its well worth it. Particuarly if you get fed up with the bathrooms in the rooms.

Despite the rather stringent dining times dictated by the restaurant in the hotel - a 1 hour window for dinner and a 2 hour window for breakfast, dining was a real highlight. A fairly average continental breakfast was served each day, which did leave us craving a hot cooked breakfast before a morning on the slopes, however, the restaurant came into its own for the evening sitting. As an Italian run operation, everything that could be expected from traditional home-cooked Italian meals was delivered. The fact we had to pre-select our dining options the evening before was the only real down-point.

Meals consisted of 4-5 courses, including a substantial antipasti selection, pasta- often prepared with fresh pasta and a second course of meat and vegetables. A selection of homemade desserts finished off each meal together with an ample cheeseboard. Portions were generous and the quality, exceptional. We were particularly touched on the evening of arrival when having missed the evening meal due to a delayed flight, Managers prepared a selection of Antipasti, breads and cheese for us to dine on. A very courteous and non-obligatory touch.

We would recommend the Belle Etoile to other couples, groups looking for somewhere close to the centre of the resort making access to night life easy and to those who choose a hotel on the quality of its restuarant.

  • Liked — Food
  • Disliked — Bath / shower
  • Stayed January 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank LondonMarge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 17 March 2008

Just had a week skiing in Belle Etoile
Cosy family run hotel with a jacuzzi and sauna room which you must book in half hour slots per room(though some people did not seem to stick to this rule!).Certainly nice after a day on the slopes
Rooms basic but adequate. Had good shower and hairdryer in room which I know others did not have. Single beds small but comfy enough.
Food was a buffet style breakfast (some ordered eggs and bacon not sure if that cost extra or not).Evening meal was picked the night before from a choice of 3 starters and 3 main courses. There was also a buffet selection available before the starter. Some of the meals were very good and some bizarre with no apparent taste. The puddings were certainly nothing to write home about.
All in all though a friendly hotel run by helpful staff.
Nice and close to one of the main ski lifts.
Id stay there again.

  • Stayed March 2008, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jojo0064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Belle Etoile Hotel

Property: La Belle Etoile Hotel
Address: 111 avenue de la Muzelle, 38860 Les Deux-Alpes, France
Region: France > Auvergne-Rhone-Alpes > Isere > Les Deux-Alpes
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #18 of 46 Hotels in Les Deux-Alpes
Price range (per night): $129 - $409
Hotel Class:3 star — La Belle Etoile Hotel 3*
Number of rooms: 29
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