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Zenitude Hotel-Residences L’Oree du Parc
Ranked #2 of 10 Hotels in Divonne-les-Bains
Reviewed 8 November 2017 via mobile

Very basic. We got a room that had a leaking faucet, no hot water because of an electricity problem. In the morning when we complained immediately it was taken care of and the room was changed. The breakfast was excellent.

Stayed: November 2017, travelled with family
Thank Tomi b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zenitude_Oreeduparc, Manager at Zenitude Hotel-Residences L’Oree du Parc, responded to this reviewResponded 15 November 2017

Dear Tomi,

First of all, We thank you for your review and your stay with us.
Feedback from our guests are very important as this is the best way for us to see what we should improve. Your comment concerning the cleaning was shared with our maintenance staff.
We do hope we will have the pleasure to welcome you soon in our hotel.
With best regards,
L.Lopes
Manager Zenitude Hôtel-Résidences L’Orée du Parc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 - 6 of 178 reviews

Reviewed 5 November 2017 via mobile

We paid Eur 77.00 for the room which included a useful small kitchen and free parking.
The room was simple but well equiped, with a dining table and all cooking appliances and dining services.
Good heating system, nice balcony, nice surrounding.
Building finishes are not perfect. The street to get there is too narrow to allow crossing.
We will come back.

Stayed: November 2017, travelled as a couple
Thank Jean Philippe P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zenitude_Oreeduparc, Manager at Zenitude Hotel-Residences L’Oree du Parc, responded to this reviewResponded 15 November 2017

Dear Philippe P,

Thank you for choosing our hotel for your stay in Divonne les bains.
We are happy to read your feedback and we thank you for your great rating.
We are looking forward to welcoming you again in our hotel.
With best regards,
L.Lopes
Zenitude Hôtel-Résidences L’Orée du Parc Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

77 euros, no breakfast. Small entry hall with kitchenette, seperate bathroom -clean- with new bath/shower, bedroom. Correct size flatscreen tv. Tiles on the floor. This hotel has a lift. After 20.00 h nobody at reception anymore, main door opens with a code. No problem for us.

We did not care for the bed, uncomfortable and small size: only190 long and I think 140 wide. Late in the evening we had no hot water for a shower, but in the morning it was ok :-) Wifi worked fine.
I could hear the neighbours, sonorisation is not the best.
Parking is free and in front of the hotel. Spa/thermal bath complex in walking distance (1 minute), I would say walking to Divonne town would be 10 minutes walk.
The view from our first floor room was trees and the practice of Divonne golf. Friendly staff.
I would come back, not my husband because of the bed.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank AngeGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zenitude_Oreeduparc, Manager at Zenitude Hotel-Residences L’Oree du Parc, responded to this reviewResponded 23 October 2017

Der AngeGeneva,

Thank you for your stay with us, your full and interesting feedback, it is important for us and will help us to reinforce the quality of services offered to our guests.
We sincerely apologize for your any inconvenient you may have encountered during your stay with the noise.
Assuring you of our best care and attention at all times, we remain,
Best regards,

L.Lopes
Manager Zenitude Hôtel-Résidences L’Orée du Parc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

While the principle of this aparthotel is fine, the simple fact that our room was not cleaned at all during our 7-day, 6-night stay simply was not acceptable. The de Luxe studio also was smallish and lacked 1-2 easy chairs. Not a pleasant room to spend much time in.

Room Tip: Ask for a larger room and some comfortable chairs, if at all possible.
See more room tips
  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Henk43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zenitude_Oreeduparc, Manager at Zenitude Hotel-Residences L’Oree du Parc, responded to this reviewResponded 23 October 2017

Dear Henk43,

Thank you for taking the time to share your comments,
Regarding to the cleaning, we are indeed an aparthotel and the cleaning is done for more than 7 nights but next time don't hesitate to ask for extra cleaning or any other supply that you'll might need.
Looking forward to welcoming you again and assuring you of our best care and attention at all times, we remain,
Best regards,

L.Lopes
Manager Zenitude Hôtel-Résidences L’Orée du Parc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017 via mobile

Lovely room with a kitchenette - which having been in hotels on our travels this far we were
pleased to see. the staff were happy to help with anything we needed. useful launderette available. great
continental breakfast. clean rooms and cheerful staff. walking distance to the village.

Stayed: September 2017, travelled as a couple
Thank roger k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zenitude_Oreeduparc, Manager at Zenitude Hotel-Residences L’Oree du Parc, responded to this reviewResponded 11 September 2017

Dear Roger k,

Thank you for choosing our hotel for your stay in Divonne les bains.
We are happy to read your feedback and we thank you for your great rating.
We are looking forward to welcoming you again in our hotel.
Assuring you of our best care and attention at all times, we remain,

With best regards,
L.Lopes
Zenitude Hôtel-Résidences L’Orée du Parc Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Zenitude Hotel-Residences L’Oree du Parc

Address: 237 avenue des Thermes | 237 Avenue des Thermes, 01220 Divonne-les-Bains, France (Formerly Adagio Access Divonne Les Bains)
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Ain > Divonne-les-Bains
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Divonne-les-Bains
Price Range: $97 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Zenitude Hotel-Residences L’Oree du Parc 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Zenitude Hotel-Residences L’Oree Du Parc Divonne-Les-Bains, Ain, France

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