We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, but with several inconveniences”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel Gerard d'Alsace
Ranked #17 of 18 Hotels in Gerardmer
Reviewed 6 January 2014

On the plus side: cosy little lobby with nice atmosphere, rather spacious rooms and the location steps away from the lake and town center.
There is more to say about the inconveniences though.
Don't rely on their wifi - it only works in the common places. We had to come down in the lobby to access the internet and I saw a lot of other people doing that.
The rooms are extremely noisy - I could actually distinguish words our upstairs neighbours were saying and they were not shouting.
During the winter, the heating is at a minimum and the rooms get chilly during the night. One corner room was really really cold and both people sleeping there got a cold.
Their policy of forbidding to eat in the rooms is rather annoying, especially when you have children who will need a snack now and then.
Also, the coffee served at breakfast was absolutely terrible!

Room Tip: Don't get their breakfast! Especially since there are plenty of places to get a proper breakfast...
See more room tips
  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank IoanaI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (67)
Traveller rating
Traveller type
Time of year
Language

3 - 7 of 67 reviews

Reviewed 23 January 2013

No english speaking hotel.Breakfast 9 euro each but not satisfing at all.it would worth no more than 4 euro each....room dirty with some stain of blood on the duvet, toilet dirty and very very old furniture!!Internet doesn't work in the room but only in the lounge because, the owner said, that the wall is too thick for the wireless connection!!!do we live in 2013 or no?another network?why not!!!!but the worst thing is that at night the room was really cold even if the heater was on.I simply do not have words....no good value for money.It is a 3 stars but not for the european standard....be careful.

  • Stayed: January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tutarossa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2012

Stayed overnight in room #2. Ideal for a family of 4 to 5. Rooms are quaintly decorated. Linnens and towels are clean. My only suggestions are: a curtain must be set up onto the glass bathroom door for privacy, an overhead shower holder, and reparation of the exhaust system in the toilet. The reception area is cozy but there's seldomly an attendant present. "A" for the location. Situated in between the lake and the city center. There's a very good traditional restaurant called Geromoise Brasserie that's a short walk away (this one's a must-try).
I haven't had the occassion to mingle much with the owner but he seems proper. However, I agree to what the other reviews insinuate, he has a "cunning" air. As when I paid the room he mistakenly wrote 10 euros more than what's due. He appologetically corrected it when I pointed out. I was hoping it was truly an honest mistake. All in all, very nice property but management needs improving.

  • Stayed: January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank dora_d_explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2011

Holiday spoilt by a serious dispute over room charges and the hugely intransigent attitude of the owners. There are so many lovely places in France where this is not the case that you can easily avoid this one. Gerardmer itself is not a lovely town but the lake is very pleasant and the surrounding countryside is astounding.

There are plenty of better options in the area. We won't risk this place again.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2009

Family run hotel - had junior suite for 4 of us, clean and simple though nice decoration. Only oddity - intervening doors have glass panels so towels were useful!
Welcome friendly and helpful, breakfast good (light continental but ample), close to lake (5 minutes walk), small swimming pool. Sorry to leave, will return!
Loved Gerardmer -big enough for facilities but small enough to be pleasant - lake good for swimming, walks, watersports
PS had good crepes at La Bolee in centre (rue F Mitterrand)

  • Stayed: July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Analemmatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Gerardmer hotels
0.7 km away
Hotel La Jamagne
Hotel La Jamagne
#3 of 18 in Gerardmer
294 reviews
0.6 km away
Hotel La Reserve
Hotel La Reserve
#4 of 18 in Gerardmer
276 reviews
0.5 km away
Grand Hotel & SPA de Gerardmer
Show Prices
Show Prices
Show Prices
0.5 km away
Hotel Beau Rivage
Hotel Beau Rivage
#13 of 18 in Gerardmer
432 reviews
0.4 km away
Hotel de la Paix
Hotel de la Paix
#15 of 18 in Gerardmer
143 reviews
0.3 km away
Les Loges du Parc
Les Loges du Parc
#12 of 18 in Gerardmer
147 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Gerard d'Alsace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Gerard d'Alsace

Address: 14 rue du 152e Ri, 88400 Gerardmer, France
Region: France > Grand Est > Vosges > Gerardmer
Amenities:
Beach Free Parking Suites Swimming Pool
Hotel Style:
Ranked #17 of 18 Hotels in Gerardmer
Price Range: $109 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Gerard d'Alsace 3*
Number of rooms: 13
Reservation Options:
TripAdvisor is proud to partner with Evoline ltd and Booking.com so you can book your Hotel Gerard d'Alsace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing