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All reviewsgreat locationsea viewnice hotelcar parkcomfortable bedoverlooking the beachvending machinegood sizespent nights heresign indicatinglovely spothotel offersenjoy the viewlittle touchesferris wheelpedestrian zoneone way system
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Reviewed 1 August 2017 via mobile

A well run hotel. Centrally located, near restaurants, shops. 20 or 30 meters from the beach. Friendly staff. I recommend you reserve your parking well in advance. When we arrived the parking area was full and it was not easy to find space in the street. Nice rooms - we had a room with the view on the bay. Had a look at the breakfast offering - it is on the "modest" side - a larger assortment would have been welcome for a hotel of this class and breakfast pricing. Opted to have breakfasts outside. The hotel has a pleasant, rather elegant atmosphere with a friendly, accommodating staff. I had one issue - the wifi service was intermittent. On and off. Or unable to connect. The wifi service could be upgraded. Very slow. Even the "private network" access which indicated on the upper right hand corner on the TV was not too good. Reported to the staff as I had problems connecting with the office. Hope they will upgrade their system.

Stayed: August 2017, travelled as a couple
Thank Henry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017 via mobile

Stayed here two nights, mid week but during high season when Arcachon is very busy. The hotel is ideally situated, close to shopping areas, restaurants, beaches and the pier where you can catch a ferry to Cap Ferret. We only used our hire car once, to go to a beach 4km away on the other side of the basin. Our room was a deluxe with sea view; not very large inside but you won't spend much time in it so it didn't matter. It was very clean, fairly newly renovated with modern styling. The bathroom in particular was of a good standard with excellent water pressure in the shower. Car parking is available for a fee and is handily found right underneath the hotel. When we arrived we were very warmly greeted by Bruno at reception. All the staff we spoke to were friendly and helpful. We were able to connect to fast wifi easily and without any charges. If we go back to Arcachon again (likely, it is a great place to holiday) we will definitely stay here again. I would say it was a little bit expensive for a good quality 3* hotel but that is to be expected at the busiest time of the year.

Stayed: July 2017, travelled as a couple
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2017 via mobile

We stayed 4 nights at this hotel located meters from the great beach which was great- easy to pop up to the room to get something you forgot, or change for lunch or dinner. The room itself is on the smaller side but clean and airy, bathroom with a good bathtub and shower and a nice balcony with view of the sea. No complaints whatsoever, other than our AC not working properly for 2 of the nights, making the room very hot. We informed the friendly staff who would have a technician look into it but didn't find the problem. Also, the nicely made beds some days had sand left in them. Hard to remove,I know, but also uncomfortable to sleep on. Would suggest a small shower for rinsing sand off feet outside the entrance, would save the cleaners a lot of work! The breakfast has some nice parts- juice you get to squeeze yourself a great addition, coffee good, and a few nice sweet additions as pain perfume, caneles and apple crumbles. However, the fruit served was very sad, small pieces of soggy chopped fruit in water, and imported apples and kiwi. Why, when so much wonderful fruit is ripe in the region? Melon, nectarines, apricots, cherrys... This we truly missed! Also, scrambled eggs where stale and the cheese rubbery and totally tasteless. Again, why, in a region with so much great cheese? A plus however for the sign indicating that it was pasteurised. Bread was a bit dry too. I think the breakfast could very easily be made both better and perhaps simpler, with just a few minor changes as suggested above. Then it would be worth 15 euros, not now. All in all, a nice hotel especially for a beach holiday, given location. But for 250 euros per night, at the moment not fully value for money.

Stayed: July 2017, travelled with family
Thank 731jessicaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017 via mobile

Very clean, great location on the sea front, good views (although we paid approx €50 per night extra for the view) and nice service.

Did think though that for a little over €200 per night (not including breakfast) little touches should have been included. There was no bottled water in the room - you had to pay for your own from a vending machine. Also, the in-room coffee making facilities only offered instant coffee. For very little additional cost, the hotel could have offered an enhanced guest experience.

Stayed: June 2017, travelled as a couple
2  Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2017 via mobile

Very nice modern hotel beside the beach. Understated lobby and entrance does not reflect the quality within. A seaview balcony is worth the extra. Bike hire onsite is a nice addition. Archachon and area is beautiful with amazing beaches and loads to do. Don't hesitate .

Stayed: June 2017, travelled as a couple
1  Thank MiaMayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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