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Reviews (1,040)
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All reviewsolympic parkjapanese restaurantrooms are bigsushispa poolchecking inbreakfast buffet islocation is greatvery friendly serviceroom was spaciousradisson blu resortlobby barfree shuttlemin walkworld cupbusiness triptrain station
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Reviewed 19 March 2018

We had an amazing experience of having a meeting there and wonderful stay. I was impressed by the rooms, they are well-planned initially and everything was convenient. However, there two things to mention. first one, if your neighbours are having a party, you will hear it. The other one, selection of food on breakfast is very poor. And I really missed ketchup there...
Overall - totally fine for stay for business. There are convenient shuttle buses to the mountains.

Room Tip: location is close to the olympic park
  • Stayed: February 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Dmitry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluSochi, Guest Relations Manager at Radisson Blu Resort & Congress Centre, responded to this reviewResponded 20 March 2018

Dear Dmitry,
on behalf of the whole team of Radisson Blu Resort & Congress Center, I would like to thank you for choosing our hotel for your holiday.
We very much appreciate your trust and always strive to be the best in your business. We are very pleased that you not only paid attention to the diversity and quality of services in our hotel, but shared your opinion about breakfast. We conveyed your wishes to colleagues and hope that in your next stay will justify absolutely all your expectations.
With best wishes
Alexander Tarasov
Concierge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018

Don't get me wrong, this hotel is not bad at all - and any complaints are on a high level - however I did expect more.
The rooms are big and each room has a balcony. I didn't think the bed was very good (too hard for my taste, blanket not to my liking) but this is according to the individual. Rooms are very clean, the staff do a very good job there. Shower sprays a bit to all sides...
Breakfast was disappointing for two reasons. The selection is not so great I think for 5-star hotel, and the athmosphere of the restaurant is like a train-station.
The lobby bar also doesn't convince me, and the nightclub was empty every night (ok, we were there in off-season).
Service throughout the hotel is standard and fine. There are only few other restaurants around the area. The spa/pool is very nice, highly recommended.

Room Tip: even rooms face sea, odd rooms face city/mountains
  • Stayed: February 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Philipp_J1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluSochi, Guest Relations Manager at Radisson Blu Resort & Congress Centre, responded to this reviewResponded 17 March 2018

Dear Philipp_J1968,
First of all, let me thank you for choosing Radisson Blu Resort&Congress Centre for your holiday in Sochi!
Furthermore we sincerely delighted to hear that you generally enjoyed your stay with us, and we appreciate your positive feedback about certain areas of our hotel. Thank you for the positive comments regarding the rooms, work of the housemaid department, and all the service provided by our staff.
At the same time, I'm sorry that you wasn’t impressed with “Super Breakfast” & with restaurant where it is served.
Dear Philipp_J1968, let me invite you in the summer season in Radisson Blu Resort&Congress Centre so that you can enjoy the rest at the hotel, where life 'and things going on.
Best Regards,
Polina Purets,
Assistant Front Office manager

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Reviewed 22 October 2017

Stayed overnight at Radisson Blu in October. Nice clean fairly large room with a very convenient king-size bed with 4 pillows. Clean bathroom with a shower. In the morning I had very limited time, so I had to skip breakfast and had tea in the room. Water, tea-bags and instant coffee are provided in each room. Clean indoor swimming pool was empty at 7 am.

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Александр Л
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluSochi, Guest Experience Officer at Radisson Blu Resort & Congress Centre, responded to this reviewResponded 23 October 2017

Dear Александр Л,

Thank you for choosing our hotel for your recent stay in Sochi and taking your valuable time to share your stay experience with us.

We sincerely delighted to hear that you generally enjoyed your stay with us, and we appreciate your positive feedback about the level of service provided by our team. We try our best to meet the expectations and demands of all of our guests, and comments like yours inspire us to work with even better enthusiasm and passion!

We look forward welcoming you back to Radisson Blu Resort & Congress Centre, Sochi!

Sincerely yours,

Arseny Kropachev
Guest Experience Officer

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Reviewed 3 September 2017 via mobile

The hotel itself is neat with good vicinity though every thing was great 2 flaws couldnt be unnoticed; (1)most of the staffs -except the receptionists- couldn't speak or understand english. Good thing google translate was our solution. (2)food were russian with less or no other international food choices to chose and may not be concidered palatable.

Stayed: September 2017, travelled with friends
Thank TheMahdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluSochi, Guest Experience Agent at Radisson Blu Resort & Congress Centre, responded to this reviewResponded 3 September 2017

Dear Mahdi,

Thank you for choosing our hotel for your recent stay in Sochi and taking your valuable time to share your stay experience with us.

Your detailed feedback regarding the variety of food in our restaurants and insufficient staff speaking english language has been taken very constructively, as it has highlighted our opportunities for improvement. Please be assured that the immediate corrective actions will be taken accordingly by the hotel management.

Furthermore we sincerely delighted to hear that you generally enjoyed your stay with us, and we appreciate your positive feedback about certain areas of our hotel.

We look forward welcoming you back to Radisson Blu Resort & Congress Centre, Sochi!

Sincerely yours,

Anastasia Muchkina
Guest Experience Agent

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Reviewed 4 August 2017 via mobile

We had very good time in radisson blu resort and hotel in aguest in sochi.
Before travel to sochi we were unhappy about far distance between hotel and sochi downtown but now we are so glad to stay in this luxury hotel. Around the hotel most attractive place of sochi placed and you can have different kind of interesting business there.....

Stayed: August 2017, travelled with family
Thank kaveh k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluSochi, Guest Experience Agent at Radisson Blu Resort & Congress Centre, responded to this reviewResponded 6 August 2017

Dear Мr. Kaveh K,

Thank you so much for choosing Radisson Blu Resort&Congress Centre for your stay in sunny Sochi and for taking your time to write a review!

We try our best to meet the expectations and demands of all of our guests, and feedbacks like yours inspire us to work with enthusiasm and passion.

It will be our pleasure to welcome you back during your next visit to Sochi, and we sincerely hope that we will meet and exceed your expectations once again!

Best Regards,

Anastasia Muchkina
Guest Experience Agent

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