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All reviews swimming pool very nice place water sports nice breakfast garage bedroom garden facilities surroundings pros cons decoration
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Reviewed 27 July 2017 via mobile

Great place for taking a rest in family, the houses are very big and comfortable, there is plenty of space even on the two bedroom houses, this includes also a garage. The service at the hotel is good although improvements can be implemented. Plenty of water sports options. Worth for sure the visit

Stayed: July 2017
Thank Francisco C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2017

it was a one night stay with family. nice appartment, simple but clean. Not 5 stars. Bathroom definitely not 5 stars. Private garden and private closed garage, which is great. No wifi in room. Good to spend time with kids - pool, lots of area to walk, mini golf. Very good dinner (buffet). Great breakfast, huge choice of pastry.

Overall, all quite good, but definitely not 5 stars level. And what is definitely not at the level of 5 stars is some staff at the reception, especially one particular girl (not very refined look - nails, hair, teeth).

  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank AlinaLeyBig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontebeloHotels, Gerente de relações com clientes at Montebelo Aguieira Lake Resort & Spa, responded to this reviewResponded 23 May 2017

Thank you very much for your visit and for the time you took to write us this helpful review.
It sure will help us improve some of the thing that weren't top notch the day you visited us.

Best regards,
Montebelo Aguieira.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2017

PROS
- Check-in and check-out: fast friendly and efficient;
- General cleanness: just perfect;
- Air conditioner in the bedroom: In the bedrooms and livingrooms, great;
- Towels in the bathroom; large and nice;
- Complementary and frees: Bottle of free water in the apartment;
- View from thru window of the bedroom: great, I could see the lake and a lot of greens;
- Decoration and room size: In fact are apartments, and they are huge;
- Location: Far away frombig cities, can be tricky ro get there, but it's a advantage definitely. Great lake araound with some activities, also wide gardens and nice swimming pool area. Is the perfect spot to rest and enjoy some nature;
- Breakfast: wide sellection available, including hot food. Big room with a lot of tables, and good view to the garden.

CONS
- Pool bar: it's a plesant area, beside the pool and garden, also with a great views. But the service is clumbsy and slow. Something that worth some improvements;
- Shower water temperature: Not easy to setup, takes long time to get warm water. It's something I was able to deal with, but could be better.

DO I WILL RETURN?
Yes, for sure!

  • Stayed: April 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Henrique d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontebeloHotels, Gerente de relações com clientes at Montebelo Aguieira Lake Resort & Spa, responded to this reviewResponded 23 May 2017

Dear Henrique,

we really appreciate your kind words and the time you took to write this amiable review.

We sure hope you can visit us again sometime soon.

Best regards,
Montebelo Aguieira.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2017 via mobile

Horrible experience, after being ignored for the first 15 min, we had to get the menus ourselves. Then an everlasting wait for the main dish, without any notice. 5* is a ridiculous classification, only for the view

Stayed: April 2017
Thank Tiago F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2017

We liked the hotel a lot. Staff is fantastic, one of the nicer we knew anywhere, food is very, very good. Some glitches: Exterior Pool water is too cold. They should have some speed bumps inside the hotel roads, as there's people that drive way to fast with children around. Acessibility is not good for trolleys, but they were building an elevator. Room furniture somewhat old, but ok. As I said, very nice place for families, water sports, biking...

  • Stayed: April 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank João M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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