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Kaiwen
Singapore, Singapore

Average place but hits the necessity for a hotel

3.0 of 5 bubblesReviewed 12 Dec 2019via mobile
Stayed at holiday inn for 6 nights for the reggio conference and the place was packed with people who’s in Reggio for the same purpose.

Breakfast selection was small, the dining area reminded me of a cafeteria in a school/factory - very simple, serves the purpose, no aesthetic quality whatsoever. Serves good coffee- ask the staff for a freshly made cuppa, foc! They serve dinner so was quite a good option for tired travelers. Try the salt baked fish - surprisingly good. Price is reasonable too.

Room is really simple but still comfortable enough. There’s nothing much nearby except for a few restaurants, supermarket and decathlon. Short taxi ride away from town center if you wish to get out- costs around 11 euros. Staff at front desk will be happy to help you book a cab.
Date of stay: November 2019
Trip type: Travelled as a couple
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INCHotelsGroup, Front Office Manager at Holiday Inn Express Reggio Emilia, an IHG hotel, responded to this review
Responded 19 Dec 2019
Dear Kaiwen_leow,
first of all, thank you so much for your recent stay at our hotel and I thank you for your feedback.

Our target is to give a service suited to the guest’s wishes and every feedback is useful to improve our service

I hope to have the honour of serving you again should your travels bring you back to Reggio Emilia.
Kind regards

Francesco Michelazzi
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (711)
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4 - 9 of 711 reviews
Reviewed 28 November 2019 via mobile

Stayed here for a few nights with a group of friends during our visit to Loris Malaguzzi International Centre. I personally find the room completely adequate for the price. Moreover, it is very strategically located. The highlight is the breakfast menu. Highly recommended.

Date of stay: November 2019
Trip type: Travelled with friends
1  Thank ellenpss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
INCHotelsGroup, Valentina - Front Office at Holiday Inn Express Reggio Emilia, an IHG hotel, responded to this reviewResponded 6 December 2019

Dear Ellenpss,
thank you so much for your wonderful comment related to our hotel.
As you focus in your comment, our free buffet breakfast represents our distinctive feature to thank you for choosing our hotel.
We look forward to welcoming you soon again.
Our best regards
Valentina - Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2019 via mobile

The rooms are quiet stark with the basic necessities. It has a kettle for coffee and tea. The service at this hotel is excellent. The breakfast is great and you can grab dinner there after a late work evening. The staff are very helpful and very friendly and you can always get a great cup of coffee all times of the day. I took a taxi to city center most nights.

Date of stay: November 2019
Trip type: Travelled on business
1  Thank 53fatimad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
INCHotelsGroup, Valentina - Front Office at Holiday Inn Express Reggio Emilia, an IHG hotel, responded to this reviewResponded 6 December 2019

Dear 53fatimad,
thank you for your good review related to your recent stay at Holiday Inn Express Reggio Emilia.
We are glad to see your positive comments related to our hotel, to our friendly and nice staff and to good food.
Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Holiday Inn Express Reggio Emilia again in the future.
Best Regards
Valentina - Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2019 via mobile

Went here for business trip. Unfortunately my shower was not working (only cold water coming) and the hotel was fully book, so they couldn’t change my room. Even if my vede was supposed to be a nonsmoking one, there was a strong smell of smoke. Breakfast could also be improved. The bed was comfortable.

Date of stay: September 2019
Trip type: Travelled on business
2  Thank Giulia_turin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
INCHotelsGroup, Front Office Manager at Holiday Inn Express Reggio Emilia, an IHG hotel, responded to this reviewResponded 19 November 2019

Dear Miss Giulia,
first of all, thank you so much for your recent stay at our hotel. I am so sorry to see that you did not enjoy your overall experience with us. We’d like to obtain some additional details regarding your experience, so please fell free to contact us.
Our target is to give a service suited to the guest’s wishes and that’s why I thank you to bring to our attention the problems found
We hope to have the honour of serving you again should your travels bring you back to Reggio Emilia.
Kind regards

Francesco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2019 via mobile

Location for star tour is great. The hotel is nice. Rooms are quite good and breakfast is larg and good. Reception very hospitality and can direct you for visiting tourists places like parmigano cheese factory or balsamic viniger factory near by

Date of stay: September 2019
Trip type: Travelled with family
1  Thank MoikMoik
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
INCHotelsGroup, Valentina - Front Office at Holiday Inn Express Reggio Emilia, an IHG hotel, responded to this reviewResponded 9 October 2019

Dear MoikMoik,
Thank you for choosing Holiday Inn Express Reggio Emilia as your ideal location to spend a weekend focused on relax and tasting good food.
We are glad to see your positive comments related to our hotel, to our friendly and nice staff and to good food.
We look forward to welcoming you in the future.
Our best regards
Valentina - Front Office

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Reviewed 3 July 2019

Typical Holiday Inn Express. Average service and room although it was completely adequate. Breakfast was great. It would have been a 4 star rating but:
1. The front door was left open always. The bugs came in at night and it was quite warm during the day.
2. The fire alarm went off during the night. Only 1 person at the desk so he had to walk around and find the problem on his own. A bit concerning if it was a real alarm.

Room tip: get a room up high. The lower level rooms are a bit noisy.
Date of stay: June 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Meceebee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
INCHotelsGroup, Front Office Manager at Holiday Inn Express Reggio Emilia, an IHG hotel, responded to this reviewResponded 31 July 2019

Dear Mr Meceebee
,
first of all, thank you so much for your recent stay at our hotel. I am so glad that the average service, room and breakfast were as expected. I’m so sorry for the troubles with door and bugs (for any need our staff is always at client’s disposal). Please note that in the hotel there is a system that detect the problems due to fire alarm and, in case of real emergency, there is a 24hours assistance.

We hope to have the honour of serving you again should your travels bring you back to Reggio Emilia.

Kind regards


Francesco Michelazzi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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