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“unacceptable behavior”
Review of E Poi Ravello

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E Poi Ravello
Ranked #15 of 32 Ravello B&B and Inns
Certificate of Excellence
Reviewed 23 June 2017

My wife booked this hotel in April for 3 days stay in June, notifying that we would arrive in the evening. The day of arrival, on our way to the hotel, my wife called to inform them about the exact time. A woman answered the phone and said: “There is a problem with the reservation, I have to call bookingcom”. She hang up the phone before my wife had time to ask what the problem was. My wife called again and again and we also called from a different phone and nobody answered!!! Half an hour later someone from bookingcom called and told us that there was a problem of overbooking of the hotel. They suggested to us another hotel and pay the difference of the price (28 euros). We dint't like the suggestion because it was quite far and without parking. We spoke on the phone with bookingcom 3 or 4 times that evening to arrange our stay but we couldn't find any satisfying solution. Bookingcom was trying to solve the problen in contrary to the hotel. Later we called again the hotel for explanations and as earlier nobody answered. Overbooking is one great mistake. Not answering the phone (to explain and try to solve the problem) is unacceptable behavior and shows the character of person who runs this hotel. We were very dissatisfied. Still waiting for an excuse... Definitely NOT recommended!!!

Stayed: June 2017, travelled as a couple
2  Thank Dimitrios N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 93 reviews

Reviewed 29 May 2017 via mobile

We stayed at E Poi for 6 night on 15th May. This was the best place we have stayed at. It is a family run place and the hospitality is amazing. Beautiful rooms with small kitchen inside. We were a close walk to Minori, the boat trips are cheap and quick. Such a relaxing place. We went to Amalfi, Ravello, Positano. The breakfast was exceptional. I am definitely planning my next trip there. Thank you kindly Trophy and family
Laura xxxx

Stayed: May 2017, travelled with family
Thank lettegavin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2017

Just returned from a wonderful stay. E Poi made a great base for exploring the Amalfi Coast. It is very accessible,situated close to the road and a comfortable walk to Minori where there are bus & ferry facilities to
Amalfi, Positano & Salerno. We really enjoyed the water rides. Ravello is quite serene & accessible for serious hikers. We travelled by bus to Amalfi! Pleased we chose not to hire a car.

Our hostess, Trofy, her dear parents & Lisa too are delightful people - very hospitable & helpful. Nothing was too much trouble ...breakfast delicious!

We took the room with balcony overlooking the sea...well appointed, clean & comfortable. E Poi is close to the road, sometimes a little noisy but didn't bother us.
Felt we had the best of both worlds, place to relax & ability to get out and explore.
Most enjoyable stay! Thanks to a perfect hostess & her warm family!

Stayed: May 2017
1  Thank Yehuda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2015

I stayed here on my own as my friends had already booked into the Best Western just up the road. Although this B&B is situated right on the road and was quite noisy during the day from the traffic, by about 10pm, this has died down to almost nothing.

The room was lovely and I had my own balcony. The breakfast was great, with home-cooked fritattas and cakes every day. I was also given a pot of tea and cakes on arrival, which was very welcome after the hair-raising car journey to the B&B from Naples airport.

Room Tip: Just bear in mind that the road is right outside your window and so the traffic noise is quite loud...
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  • Stayed: September 2015, travelled with friends
    • Location
    • Sleep Quality
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1  Thank 74Awaruku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2015

We have just come back from a weeks stay at E Poi for our 43rd Wedding Anniversary and we enjoyed every minute of it . Eating breakfast with a view of the med and the coastline was spectacular to say the least. As you will read in many reviews Trofimena her mum and dad, will do everything they can to make your stay more enjoyable. We had flowers on our Anniversary. On our last day she even cooked an apple pie and gave us a huge portion for our trip to Rome, a bottle of Limoncillo and a jar of home made Melanzana from mum. A special mention for Lisa who served us Breakfast and kept our room spotless (clean towels daily) always with a smile on her face. Our room had a large King Size bed and a compact balcony again with great views (there is only one room with a balcony). Just across from all rooms is a fully fitted kitchenette so if you want tea, coffee or even a meal there is a hotplate for use anytime. Free parking in the garage was a bonus and the car lived in there for most of the week and we used buses ( you have to pre buy tickets from paper shops or tobacconists before you get on) or water shuttle 3 € to Maiori or Amalfi. If I want to write an honest review the traffic noise from the road below can be a problem to some people, however after the first night a Friday which Trofimena told us would be the worst, we got used to it and not a bother. The hot tub was not available either. There is also a walk into Minori of about 500 metres to be considered. Altogether one of the best Holidays we have ever been on.

Room Tip: only 5 rooms .1 with a small balcony
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  • Stayed: October 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank chagill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about E Poi Ravello

Address: Via Marmorata n. 31, 84010, Ravello, Italy
Region: Italy > Campania > Amalfi Coast > Ravello
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #15 of 32 B&Bs / Inns in Ravello
Price Range: $193 - $224 (Based on Average Rates for a Standard Room)
Number of rooms: 5

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