Something has changed at the great hotel. I was there with two friends. Unfortunately left the safety deposit box in my room open. Well guess what, a sealed envelope with 600 euros disappeared. I told the management and all I got was that we have had the staff working the hotel for a long time and they always turn things in, no amends. Yes, I acknowledge my faults. Further, the hotel shop was closed. We couldn’t get the front desk to tell us what time it would open. The receptionist said we should give her the items we wanted to buy and then she would tell us the price. We opted not to go they rout because we didn’t know what the price was. At the port where we went to rent a boat with sailor to tour the island, booked through
Gennarino al marenxe , also property of San Domitilla, the would at the reception area, where we were supposed to pay for the boat rental, completely ignored us. We had to beg her to take our money. She was too busy on the phone and had invoices she was processing which she considered more important than taking our cash. We finally were able to pay the for the two days, on the second day.
We believe that people are taking advantage of the fact that the owner has had some health complications. I am writing this in hopes that something is done to ensure that the standard of excellence that use to be present will continue. In the meantime, I nurse my wounds about have “lost” 600 euros that I placed on the safety deposit box. Please check the safe before you leave the room to make sure it is locked.
