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Reviewed 17 May 2016

Great experience!

A mixture of the old charm of a palazzo with all necessary modern amenities that provide comfortable stay! The rooms have a good size and the bed is very comfortable, always with crispy clean white linen. Modern shower that provide a relaxing bath after a day visiting the the great attractions of the surroundings.

A nice guest kitchen is open 24 hours a day with a coffee maker, different teas and cookies so you can always have a hot beverage at any time.

Delicious breakfast that can be taken either in a charming room with painted ceilings or on the nice internal patio surrounded by plants. The use of old chinaware makes the experience even more interesting.

But the most important thing this charming place offers is the friendly treatment the owners give you from the start. They go the extra mile to make your stay a fantastic experience!

Room Tip: Each room is unique but all are very nice.
  • Stayed: June 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank Strabuschi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilaria N, Direttore generale at Locanda San Marco - Palazzo Caluri, responded to this reviewResponded 18 May 2016

We are pleased that your experience at the Locanda San Marco has been positive.
Thank you for your beautiful words!
A friendly greeting,
Ilaria and Lorenzo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2016

We stayed at this B&B for 4 nights and were not disappointed. Bedrooms very good size and very clean. Breakfast easy going. They have a kitchen for guests to use all free of charge. The B&B is about 10 minutes walk to the square and central sight seeing areas and about 15/20 minutes walk to the train station. Florence and Lucca very interesting places. Would recommend Locanda San Marco. Thank you Lorenzo for making our stay enjoyable.

Room Tip: all rooms have use of the patio areas
  • Stayed: March 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank sonicyorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilaria N, Direttore generale at Locanda San Marco - Palazzo Caluri, responded to this reviewResponded 13 April 2016

Thanks so much for your review.
We are so happy you enjoed stay at Locanda San Marco.
You have apreciated our rooms, our common kitchen and our sweet home made italian breakfast.... fantastic!
It's true, our location is a perfect starting place to visit Florence, Lucca and Pistoia, obviously ;)!
Thank you again!
A big hug from Pistoia,
Ilaria and Lorenzo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2016

It started with Google Maps which tried to send me down permit only streets to reach Locanda San Marco. Not wanting to get a ticket, I called their reception and Ilaria was kind and patient enough to give me step by step instructions by phone. Lesson learned: do not follow Google Maps if driving to the Locanda, but instead print out the map that they provide you. We were given a small apartment since originally we were supposed to be 4, but then had to cancel one from our family at the last minute. The Locanda is beautiful and well-maintained - the small apartment they put us in was immaculately clean, mattresses and pillows were comfortable and duvets kept us warm at night. I loved our view of the rooftops. They have a terrace and a tea making area that unfortunately we had no time to enjoy during our too brief stay. The following morning my daughters and I enjoyed our cappuccino and cake in their lovely breakfast room before our departure. We will be back in Pistoia again and look forward to a future stay. Thanks very much to Lorenzo and Ilaria for their kindness and hospitality.

  • Stayed: March 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank LindaatTheBeehive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilaria N, Direttore generale at Locanda San Marco - Palazzo Caluri, responded to this reviewResponded 4 April 2016

It was a pleasure to host you at the Locanda San Marco.
We are glad that you enjoyed the apartment and our common areas.
A big hug and a special thanks for your review, Ilaria and Lorenzo

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Reviewed 25 December 2015 via mobile

The owners are fabulously accommodating and actually order in food for you if the normal restaurant opening is too late for you. The rooms are gracious, clean and comfortable. The breakfast is delicious and free. The location is a stone's throw from the center of town. What more is there to say? Highly recommended!

Stayed: December 2015, travelled as a couple
Thank Gargli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilaria N, Direttore generale at Locanda San Marco - Palazzo Caluri, responded to this reviewResponded 28 December 2015

Thanks for the review !
It was a pleasure to have you with us during these christmas holidays.
A big hug,
Ilaria e Lorenzo

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Reviewed 31 October 2015

Its location is in a quiet residential area, not far from the historic centre or train station by foot. This boutique-like B&B has long hallways, wide staircases, very spacious rooms, high ceilings, and nice bathroom fixtures. Wifi worked perfectly in the room. The bed is very comfortable. Breakfast was sufficient to start the day. There was a shared kitchen at one end, where you have access to a fridge and microwave. There is an outdoor terrace. Despite reception's limited hours, staff / owners gave useful restaurant options, and how to reach their location / check-in off hours. One point to improve is soundproofing. You can hear sounds from next door when in the bathroom, or hear your neighbours walk the hallways or unlock the doors to their rooms. Other than this point, Locanda San Marco is a recommended place to book when in Pistoia.

  • Stayed: October 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Ou_etes_vous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilaria N, Direttore generale at Locanda San Marco - Palazzo Caluri, responded to this reviewResponded 3 November 2015

We are pleased that you enjoyed our location, our hotel and its services .
At the same time we are sorry if you have been disturbed by the noise coming from the hallway .
We have restored the building in a conservative way, we have chosen to keep the old doors (XIX century) and this choise probably has limited the soundproofing of the room, we know, but for their charm... we can not give up to those doors :)!
Thanking you for your review , a warm greeting by Ilaria and Lorenzo

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