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ninarandhawa
Solihull, United Kingdom

Excellent Customer Care

Review of Hotel Roma
5.0 of 5 bubblesReviewed 18 Sept 2016
We stayed here for one night as a family of four on route to Pisa. Staff were brilliant, both the receptionist and the man in the restaurant. They really went the extra mile, we would definitely recommend
Date of stay: September 2016
Trip type: Travelled with family
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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1 - 6 of 168 reviews
Reviewed 16 May 2016

Smart, clean and welcoming hotel a block back from the seafront. No problem with our dog - not even a supplement. Receptionist spoke good English. We hadn't booked and walked in around eight at night. Would stay again. Decent shower room and a comfortable, large bed.

Room tip: We were overlooking the road at the front but were not aware of any traffic, so any room should be good.
Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Misterfish66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 August 2015

We spent five nights here this year and we couldn't have been more satisfied. The rooms are a bit small, but that is the only thing negative I could say about the place. The staff couldn't have been more friendly and helpful. We were always met with a smile and an answer or solution to a minor problem.
The food was very good and plentiful. We spent a lot of time in the garden socializing and playing cards. It was fun connecting with the other guests who were almost all Italian.
If you want to experience a typical Italian beach vacation, this is the place to do it.

Date of stay: August 2015
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank connectorPhoenix
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 April 2015 via mobile

Surprise with Small elevator.. I'm confused how can someone with big body and bring baggage can fit in this elevator...whew!!! But Nice environment, Clean, Cozy, too colorfull inside the room, view mountain n I can see lot of trees from my balcony.

Date of stay: April 2015
Trip type: Travelled with friends
Thank kwienetw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 September 2012

i often come to Massa Carrara for business and i always choose Hotel Roma for my accomodation. Rooms are clean and spacious. The staff of the hotel is the best: very friendly and very helpfull. The hotel has anything you may need for a business trip.

The location is just near the center of Marina di Massa and one street away from the beach.

Would recommend to anyone visiting Massa.

Date of stay: September 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MichelMaya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 December 2024
Google Translation

Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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