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All reviews cakes every night minute walk into town family owns every afternoon special hotel bed was very comfortable waiting staff four star hotel front of house visited hotel junior suite food is excellent mountain view hot water the hotel offers madame
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Reviewed 15 March 2018 via mobile

Reception was a shambles when we arrived. One person on the desk handling phones calls and then a delivery before attending to us, paying clients. The hotel restaurant manager was unhelpful, brusque and charmless. The lunch staff couldn’t have been more helpful. Bedroom was small but well appointed with a good view.

Stayed: March 2018, travelled with family
2  Thank johncoleman4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018

Hospitality: 10/10 Mrs. Lorenzetti (& Lorenzetti Team) was very kind and ... generous;
Rooms: 9/10 Very spacious, well furnished and cleaned continuously even during the day.
Wellness Center: 9/10 There is everything: sauna, turkish bath, area fitness, kneipp path etc ..., also a great space to relax in silence on fabulous rocking beds.
Swimming pool: 9/10 Warm, welcoming and clean: suitable for the whole family.
Cooking & Service: 9/10 All meals and dishes are very varied, well prepared and of excellent quality.
Bus service to the ski lifts: 9/10 Minibuses are punctual and always available.

  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Massimo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLorenzetti1, Responsabile relazioni pubbliche at Hotel Lorenzetti, responded to this reviewResponded 19 March 2018

Dear Gentlemen

We would like to thank you for the beautiful words you use to comment on your holiday at the Hotel Lorenzetti and we are very pleased that you had a lovely week.
Thank you once again take this opportunity to send our heartfelt greetings.
Hotel Lorenzetti

Matthew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2018 via mobile

So many reasons to return in Madonna di Campiglio and to Lorenzetti friendly hotel!!!Room with balcony and amazing view to Dolomiti !!! Very clean in all areas,good and tasty food !!! Indoor pool ,relaxing sauna and fantastic herbal aromatherapy steam room !!! Kind front office personnel!!! On the checkout day Signora Lorenzetti kindly offered us home made cakes!!!!

Stayed: January 2018, travelled as a couple
Thank PavlosSoueref
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018

We returned to Lorenzetti over the Christmas period. What a fantastic experience. We are very grateful again for the attention and the superb service we received. I would particularly recommend the pre- Christmas days. Thanks again Signora Silvana and absolutely all the staff of this special hotel. Fam. Pieri

  • Stayed: December 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Marco P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018

We spent our winter holidays in Hotel Lorenzetti from the 27/12 to the 1/1. After initial problems due to our choice of the room (very, but very small) we have been upgraded to a larger one adding some few euros more. The management was always paying attention to our requests and able to satisfy all of them. One of the most beautiful and nice things of the hotel is the careness of the owner, Ms Lorenzetti, who is always caring about the customers and their well being in the Hotel. The Hotel Spa is very nice, and after a day spent on skiing is one of most relaxing thing to do.
The hotel location is not the best because out of the centre, but the shuttle service is 24/7 taking care about the guests, carrying them around during both daytime and nighttime. We will definetely get back here if next year we will decide to go back to Madonna Di Campiglio.

Room Tip: Get at least a Junior Suite if space is important for your stay
  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Antonio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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