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Reviewed 3 January 2017 via mobile

Rarely am I surprised, but my expectations were exceeded by this hotel. The lobby seemed a little dated, but the service was exemplary. The entire staff made every effort to make our stay enjoyable - especially the maitre d' who genuinely made us feel welcome. We stayed New Years Eve and the oysters, champagne and pre fix dinner (dinner is included in the cost) was exceptional. Great location too.

Date of stay: December 2016
Trip type: Travelled with family
Thank Jeff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonioli, Proprietario at Hotel Miramonti, responded to this reviewResponded 5 January 2017

Dear Jeff, thanks a lot for your review we really appreciate and we are glad you had a great time!

We look forward to welcome you again in the future!

Silvia & Fernando

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2016

Family skiing holiday to Passo tonnale.
Had to wait 3 hours to get one of our rooms.
The rooms were poor and tired, the double bed in one room had a sheet of chipboard under the mattress and creaked and groaned every time you moved. The mattress poor and in need of being changed. The second room was for 3 teenagers and it consisted of 1 double bed and a set of bunkbeds that wouldn’t look out of place in a Carry On movie.
The bathroom had cracked tiles and was in dire need of an upgrade.
The food was OK but it was like feeding time at the zoo, the salad bar was what it was, everything was put out at the start of the meal and it was never replenished. If you werent there at the start of the sitting there wasn’t much left.

There is a disco downstairs and it was very loud where our room we had, the rooms were very stuffy and you couldn't leave a window open because of the noise
Loved Passo Tonnale but avoid the Miramonti

Date of stay: March 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank buckieloon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonioli, Proprietario at Hotel Miramonti, responded to this reviewResponded 5 January 2017

Hi, your review just appeared and I must inform you that our Hotel is not Hotel Miramonti in Passo Tonale but Hotel Miramonti in Madonna di Campiglio! Miramonti is a very common name for hotels in Italy, I under stand your mistake... come and vist us next time!

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Reviewed 25 July 2016

We stayed here a total of THREE nights. After long travel days, we discovered this hotel was equipped with the most modern shower and bedroom design items we have ever experienced (USA). The breakfast buffet was hedonistic. Delicious. We are vegetarians and the dinner staff and chef accommodated us twice. Easy. The staff, the location close to the mountains and center plaza made for an awesome stay before and after our five day hiking adventure in the BRENTA mountains. Gabriel, one of the dinner wait staff from Croatia, has a wonderful sense of humor, grace and professionalism.

Date of stay: July 2016
Thank lisaoranges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2016

We stayed here recently with a ski club. Had a wonderful time, food was excellent, staff could not be better. Room was cleaned constantly. Location couldn't be better for the skiers. Rental shop just up the hill. Only downside was the wifi service.

Date of stay: February 2016
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank 987ChasandML987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2016 via mobile

First off all the housekeepers stolled frim my room and nobody do anything to fix the priblem . They told me there is imposibel that romanian women stolled something but my stuff was disapear.
Second problem was tv; from sunday to friday i called every day to fix it but nibody came!
And the spa in a mess! They do not have proper sauna, fitness room, or pool!
All the 4 stars hotel has a bus to carry you with all the equipment to the wanted slopes; this hotel was the only one who doesn't have!
Choose another one!
The staying there was a nightmare! Choose another hotel! This is full of thiefs and low condition

Date of stay: February 2016
Trip type: Travelled with family
Thank raluca75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonioli, Direttore vendite at Hotel Miramonti, responded to this reviewResponded 18 February 2016

Thank you very much for your feed back, I have been informed by the reception about you problem and I am really sorry about it.
We do not normally have problems with our staff, they have been working with us for many years and we select them very strictly, we have offered to buy you the missing make up but this seemed not to be a solution.
Our hotel is a Dolomiti Walking Hotel and we are very keen on environment, our hotel is walking distance to 2 of the 3 gondolas in town, we are also located 50 mt from the pedestrian area, we prefer not to use cars and vans if not really necessary. This is the reason why we do not have this service.
In our web site is written clearly that we have: sauna, relax area, gym and massages. We are aware that this is what we offer and we never propose something different. I'm sorry that our standards did not meet your expectations, I only hope that this did not spoil your overall experience of the holiday.

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