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All reviews sitting area excellent restaurant the hotel offers jacuzzi shuttle skiing spa
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3 - 8 of 218 reviews
Reviewed 8 August 2017

Excellent location near the City center , and not far from several cablecars .
Very good rooms , excellent service , courtesy and professionality as expected in this special part of Italy . Possibility of excursions and walks suitable for anyone , no matter the age or physicall conditions . Excellent restaurant .

Room Tip: All the rooms are very good , choose the ones with mountains view
  • Stayed: July 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank drvelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2017 via mobile

We staying recently with a larger family in two rooms with a dog. We did half-board so had breakfast and dinner included.

The staff was wonderful, very accommodating and helpful! The hotel itself had all the necessary amenities. The restaurant was a bit fancy for my taste but the food was excellent and presentation was amazing. My only complaint was the hot tub - it wasn't hot ... barely warm actually. After a long day on the slopes a HOT tub feels great. Unfortunately, theirs had the jacuzzi bubbles but was just like warm.

Stayed: March 2017, travelled with family
Thank dmoak8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpensuitehotel, Proprietario at Alpen Suite Hotel, responded to this reviewResponded 22 March 2017

Dear guest,
a special thank from our staff and from us for your nice review.
We are very saddened the temperature of the hot tube wasn’t so high like usually is.
We are really sorry for the inconvenience and we hope you come back to visit us again.
Best regards.
Masè family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2017

This hotel was superb in every department. From arrival and being offered a complimentary upgrade for the weeks stay to a seamless checkout, everything was superb.

The room was spot on, spotlessly clean and extremely comfortable with an excellent bathroom and walk in wardrobe.

The shuttle to and from the slopes was efficient to the extreme and the driver was an asset to the hotel, always with a smile on his face.

The food was incredibly good, served by very professional but still friendly staff and always wiith good choice.

We were all round delighted with our choice and believe there can't be a better hotel in Madonna, so will be returning to it when we next go there to ski.

Thank you to the whole team for making our stay so enjoyable.

  • Stayed: January 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpensuitehotel, Proprietario at Alpen Suite Hotel, responded to this reviewResponded 6 February 2017

Dear host, thank you a lot for your nice words. We are very happy you had an enjoyable stay. A special thank from the whole team as well. Waiting to see you next time we send you our best regards.
Masè family and Alpen Suite Hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2017 via mobile

Nice cuisine but very low service at restaurant. It is not 5 star hotel at all!
Sound isolation is very poor. You can easily hear your neighbors upstairs.
Shuttle bus driver is not friendly and complaining all the time.

Stayed: January 2017, travelled with family
1  Thank Max N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpensuitehotel, Proprietario at Alpen Suite Hotel, responded to this reviewResponded 10 February 2017

Dear guest,
thank you for your review.
We are pleased to know that you have appreciated our cuisine while we are sorry that the service at the restaurant was too slow.
We also thank you about your kind reports that we will keep in consideration to improve our service and make more comfortable the stay in our hotel.
We hope you come back to visit us again.
Best regards,
Masè Family and the Alpen Suite Hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2016 via mobile

We had just completed a 5 day hut to hut via ferrata trip in the Brenta. We stayed here one night initially half board, then extended to another night. Gorgeous suite with great facilities. Stunning food. Lovely spa area and very helpful staff. Would definitely stay here again. Amazing value for money.

Stayed: September 2016, travelled as a couple
Thank Kate W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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