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Reviewed 3 September 2017 via mobile

Stayed at hotel as part of tour group
Staff were very friendly and helpful
Rooms were adequate and very well serviced
Would have been nice to have a cooked breakfast or Italian meats and such
Sun roof terrace was a great addition with hot tub.. Massages at an additional fee
Would go back to hotel as a couple
To watch the world go by ... Every thing in village for a quiet life

Stayed: August 2017
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albergo D, Direttore at Albergo delle Terme, responded to this reviewResponded 10 September 2017

We really thank you for having spent some of your precious time sharing your esperienze at our hotel. It is nice earing you enjoyed and relaxed and we deeply hope to see you again! It has bern mutual pleasure!

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Reviewed 11 March 2017

A truly lovely hotel, one of the best I have stayed in, the staff are truly wonderful, friendly and very helpful. Nothing is too much trouble and it feels very homely.It is in a great location and there is parking inside the grounds. A beautiful tiny dog will keep you entertained.
The one and only gripe is there was no choice at dinner , the food is nice but assumes everyone is happy with what there is. Having said that I think if we had said we didn't like something they would have been happy to oblige so feels a bit mean saying this!

Room Tip: Rooms on all side are fine as they are set back form the road which isn't mad busy anyway! Not sure about the summer though.
  • Stayed: February 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Pam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albergo D, Direttore at Albergo delle Terme, responded to this reviewResponded 12 March 2017

We really thank you for your nice feedback. Our main purpose is that who's away from home has to feel at home here so for us no effort at all to meet our customer's wishes.
Making you feel at ease, make us feel at ease too...so happy to hear all this from you.
Regarding menu, well, being a 3 star hotel not à la carte, we offer a fix menu to our guests that has a 1st main course with a second choice, a second course meat or fish cooked vegetables, fresh salad, and dessertand fruit, we also add an entree even if that is not a standard, and of course if there are variations they can be requested by 10 o' clock in the morning and if there are special requests if possible we are happy to fulfill them... We really appreciated your suggestions, so if you happen to stay with us again, we surely will improve!

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Reviewed 13 September 2016

Travelled as part of a coach group and this is a lovely hotel. Room 78 which overlooked the front of the hotel was modern, presentable and very clean. The room had a large bed, a mini-fridge but no air-con. Shower room with bidet and hairdryer and towels provided again very clean. Hotel has free wifi which had a good connection. Staff are excellent and very helpful and friendly and very good English. Continental breakfast was very good. Would recommend to visit the top of the terrace at level 3 as excellent for sunbathing and nice to relax. There is also a jacuzzi too.

Stayed: September 2016
Thank Clctra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albergo D, Direttore at Albergo delle Terme, responded to this reviewResponded 2 January 2017

I really thank you a lot for your feedback. I enjoyed having you here as a guest, you all were really nice and it has been a pleasure serving you trying to meet your wishes. I hope to have you here again next year

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Reviewed 11 September 2016

We stayed here on a group tour in September 2016 for 6 nights.

ROOM

We had a twin room with two comfortable single beds, a wraparound balcony, a small TV with Italian TV channels, a good-sized wardrobe, safe and mini-fridge. The room was of a good size and there were plenty of outlets: one each on either side of the twin beds for charging devices, one in the corner next to the balcony and one high up on the wall next to the bathroom for use with hairdryers or straighteners. The bathroom was plenty spacious with a shower with ample room, heated towel rack, sink, bidet and toilet. The hotel's WiFi worked just fine in the room.

HOTEL FACILITIES

The hotel has its own WiFi which works throughout the hotel. There is a lift/elevator for carrying luggage up to the higher floors. There is a roof terrace with parasols and outdoor seating alongside a bar where you can sit in the sun and enjoy a drink. There is also a hot tub up there. Outside the lobby, there are also parasols with outdoor seating in front of a fountain. In the lobby, there is another bar which serves hot and cold beverages. When I requested a hot chocolate which they said wasn't on their menu, a member of staff still managed to prepare me an Italian style hot chocolate from scratch in front of my eyes -- for this hot chocolate (served in a mug bigger than the one I use at home) and an Americano, it was just 3 euros.

FOOD

The hotel has a restaurant on site. As we were on a group tour, the manager laid on an Italian 15 euro per person 4-course set meal for us on arrival on the first night. The food is very tasty. The continental buffet breakfast is also served here and had everything you would expect from a continental breakfast. When the buffet ran out of butter, a staff member went out to the shop to get some more and brought to me my own butter on a side plate when he returned with it. Great service!

OVERVIEW

The hotel is clean, charming and comfortable, and is run by staff who will go out of their way to make sure that you enjoy your stay. Would recommend and would return!

  • Stayed: September 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ashlie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albergo D, Direttore at Albergo delle Terme, responded to this reviewResponded 2 January 2017

We started renovating our small hotel trying to make it better and better and still we keep on doing this because in this way a customer can feel at ease in a clean and warm place.
Here guest is first person then guest, so it is more important for us to fulfill the person needs in spite of the profit itself. We strongly believe human being is unique this concept should happen also in 'business' were the attention must absolutely go to the individual.

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Reviewed 5 November 2013

We stayed at Albergo Delle Terme hotel during our holidays in September 2013. We stayed for 3 days in the hotel. Firstly our luggage was mishandled during the transfer of the flight. We couldn't speak Italian so we couldn't ask anybody. But the reception lady was very kind to phone the flight centre for more than an hour, trying to help us recieve our luggage back. Inside the mishandled baggage, there were some important medication but we couldn't retrieve our luggage. But the receptionist lady got us medication during the night. I have traveled and stayed in a lot of hotels, but this hotel was the best and the kindest hotel. I was very thankful. I will never forget the kindness of this hotel. All the best.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank john k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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