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8 - 13 of 272 reviews
Reviewed 16 October 2016

Situated in a quiet street this family run hotel has all that we needed. An adequate sized well furnished room with a fully equipped shower room.
The main reception and small bar area were less than adequate for a large group/s but nevertheless served its purpose.
The dining room situated on the ground floor was spacious and airy, while breakfast was taken in a recently refurbished room one floor down.
Breakfast was as expected, continental style, though main meals could have had a bit more variety

Room tip: Any room would provide a quiet night.
Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2016

This hotel has very nice friendly staff is spotlessly clean in a very convenient area for station, town and sea front. But, downfall is the design - old building modernised and leaves rooms with little space. Our bathroom had such large sanitary ware i.e. bidet, toilet very large basin which meant the smallest shower ever seen, with no hooks for towels when wet no shelves for toilet bags and no where to hang clothes when showering. The bedroom itself was very basic, no drawers shelves in small wardrobe which had blankets on but as not in room for very long at a time it was passable. The main problem was the food - each evening meal was either good or very poor no in between. Hotel fine to stay at but wouldn't recommend either the breakfast (very basic) poor evening meals. Also lacked anywhere to sit after evening meal small bar sat eighteen people in a four floor hotel. Also a lift which took two suitcases and one person at a time.

Room tip: Noisy wherever as you can hear traffic and trains but if window shut noise much left then no air circulating
Date of stay: October 2016
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank 718SH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2016 via mobile

We stayed here at the end of August as part of a Rail Discoveries holiday. On arrival, my husband and I were allocated a very small room on the first floor overlooking a back corner and with a tiny window overlooking an air condition unit. There was little room around the bed and the en suite accessed by a sliding door, the only way possible. We immediately requested another room as others clearly had very different allocations and were comparing whether they had fridges/ coffee tea facilities- ours had room for neither of these. As the hotel was full we were asked to wait until the next day. We therefore did not unpack our cases and the next morning was showed a larger room, 401 which we agreed to move to later in the day when it became vacant at 6pm. On arriving back to the hotel the next day we were met by a staff family carrying our possessions in the corridor. While this was helpful it also meant we had not emptied the safe and our belongings were bundled up earlier than the agreed time.
The food was not good during our stay. Reading other reviews, I wondered if some chef staff were away during our time because we have stayed in similar hotels and are not so fussy.

We enjoy simple pasta dishes but found these over cooked and the sauces lacking any flavour. Those with vegetarian needs certainly did not fare well. I felt that there were too many diners and on the final evening, when there was only our party and some individuals, the food was a totally different quality.
Considering the cost of our overall holiday, we felt that it was not good value and we were disappointed. Some members of our party decided to miss dinner on more than one evening.
The waiting staff were approachable and attentive.
As others report, the wi fi is poor.

Date of stay: August 2016
3  Thank Traveller444_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2016

This feels like a Victorian Spa Town Hotel with period charm and modern facilities. It is a few minutes walk from the Rail Station, Town Centre and Promenade. (Using the trains for visiting Rapallo, Cinque Terre and Genoa was easy.) Without exception the staff were friendly, efficient and helpful. Our room was good and cleaned extremely well. Food was very good with bulk provided by a large pasta second course in our four course dinners. No tea/coffee in rooms but then we knew this when we booked. Lots of TV channels but only one in English but, hey, we are in Italy! (We have only one small criticism - very poor WiFi. This seemed to be the case wherever you were in the hotel according to other members of our group.) This is a very pleasant family run hotel to which we would be happy to return.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Denis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2016

Stayed on half board with a RailDiscoveries group, in a very hot week.. In an elegant area and well placed for short walk to the old town or the beach. Excellent and quiet room air-conditioning.
Tap water drinkable, but room WiFi (30x floor) useless - had to descend to breakfast room (floor below reception) to be able to reach the internet, then quite usable - and free.
Room was quiet and very well kept, with adequate storage and slightly hard mattresses, but bathroom is a bit of a squeeze, especially shower, but plenty of hot water and towels. Free room safe, but unreliable, and had to abandon use in case could not be opened or closed when time was short.
Happy and helpful staff, though occasionally reception manned by non-English speaker. We enjoyed the simple and light 5-course meals and good service, though the main course was rather light, and there was hardly time to eat the buffer salad before the next course was served! Nice place to stay.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank mab33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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