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Reviewed 4 July 2016

This is a wonderful family hotel to stay in while visiting the Italian Rivera (Cinque Terra, Portofino and Genoa) Train station is a few minutes away. Rooms are modern, clean, quiet and comfortable. Good food, good price, good location.

Room Tip: Away from main street.
  • Stayed: May 2016, travelled solo
    • Value
    • Location
    • Service
2  Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2016

I wanted to give a more than average rating due to the friendly, cheerful and helpful staff but overall it is an average hotel. Location is good and Chiavari is a nice town with plenty of places to visit and restaurants within easy walking distance as is the beach. However the food as part of a Rail Discoveries tour was average at best. Of course some meals were good and some weren't. Breakfast was average too. Rooms were as described by others with a small shower and a bit of traffic noise as you might expect in a town. AC was efficient and quiet on a low setting. The main negative for me was lack of outside space to sit down and relax. The old town is good to walk round and Villa Rocca, the Cathedral and Churches should be visited. There is even a local brewery Birra Leo nearby. Enjoyed the holiday and the Riviera is a good area to go to.

  • Stayed: June 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2016

I would agree with other visitors in that it was close to the station and fairly central to the town. The staff were fine and cheerful and helpful. The room was fine, but the bathroom had a step up which caused a few stubbed toes. The shower was 800 x 800 with a door that met on the corner. Essentially fine as we are not tall or stout. The air condition did not work and it took 3 days to get repaired. Whilst in Italy you can normally expect 4 courses for dinner and the hotel was not different but the pasta course was big, but the other courses were not similarly portioned. The breakfast as other reviewers commented very basic. Based on similar holidays in Italy the staff were good, but hotel needs to update to current travellers needs.

Room Tip: The lower rooms can get WIFI near reception.
  • Stayed: May 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank ochil4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2015 via mobile

We stayed at Stella Del Mare for 6 nights as part of our Italian Riviera train holiday with Rail Discoveries.

The hotel is in a great location just a few minutes walk from the train station and 5 mins from the beach. Plenty of shops, bars, restaurants and delis around. It's also worth visiting "Villa Rocca" botanical gardens which only costs 1 euro to get in.

Although we were part of a large group, check in was smooth and quick. The lift was only big enough for 2 people so we carried our cases up to our room! We were in room 401, which we were very happy with! The room had a small sea view, was very large with table & chairs, fridge and tea/ coffee facilities. We also had a huge walk in wardrobe at one end of the room. The bathroom was very small so our legs did touch the wall when sitting on the loo & shower cubicle was also tiny but we're both slim so it didn't cause us any problems! Safe was free to use.
We heard lots of people complaining that their rooms were small & they didn't have tea/ coffee making facilities so we were the lucky ones!
The beds were made & towels changed every day which was nice.

We had a lovely 4 course dinner each night with wine included. There was lots of variety and large portions of everything! The waiters/ waitresses were superb - always friendly, helpful and even remembered after day one that my partner didn't like olives!

The bar was OK but service was a bit disjointed! One night I ordered some drinks & was holding out my 20 euros trying to pay but the barman didn't take it, he just walked off! The next morning at breakfast a waiter approached us and asked "How do you intend on paying for those drinks you had last night?"! We felt a little embarrassed that we were made to look like we'd tried to get out of paying in front of the whole restaurant!

Whilst on the subject of breakfast, this was a little disappointing for my partner as he likes his "full English" but the hotel only offered a "continental" breakfast. This was OK with me as I'm happy with cereal or croissants. It would have been nice to have some pancakes though ;)

Overall the Stella Del Mare is a lovely little 3 star hotel. If I ever returned to Chiavari I'd definitely go back :)

Stayed: September 2015, travelled as a couple
2  Thank dawni2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2015

Stayed here for 6 nights on a Rail Discoveries trip to the Cinque Terra, it's than 10 minutes from Chiavari station & within easy walking distance of the town centre.
The rooms were fine, modern with showers or bath, fairly quiet, with safes and free Wifi.
The food was good,4 coarses [choice of 2 mains], with wine and water every night. Very Italian...which is why we went there in the first place. Antipast, pasta, main then sweet.
There is a small bar with a few seats and a larger seating area just outside. The breakfast was normal Italian with cereals, meats, cheeses, fruit and pastries with a varied tea and coffee selection. Very good.
The young staff were superb, nothing being too much for them and always a smile. A nice surprise on the last night was.....well, it will not be a surprise if I told you would it?

Room Tip: Our room was down the side and very quiet. Shower bases can be slippy. Very small lift. Great staff.
  • Stayed: October 2015, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank James186403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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