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All reviews water park three nights monte cassino excellent english pleasant hotel set menu dietary requirements staff were very helpful and friendly course meal wake up early reasonable cost buffet breakfast great view visiting the area battlefield sites family room air con
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Reviewed 23 July 2018

If you are looking for a place for your family to stay in Cassino we would recommend the Best Western Hotel Rocca. Our Family of 4 visited in July - and had a Good Clean Room with Good A/C! A must in Italy during the Summer ! Tip: We had a Great Family Dinner 4 course meal at the Restaurant in the Hotel.

Room Tip: *Try the Restaurant for Dinner..hidden Gem
  • Stayed: July 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank AnthonyC2469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rocca1, Responsabile reception at Best Western Hotel Rocca, responded to this reviewResponded 6 August 2018

Dear Anthony C,
Thank you for spending your time to share your experience with us, we really value our customers' feedback as it allows us to do always better. We are very happy to read that you enjoyed our location, our good A/C and the meals served at our Restaurant.
We look forward to welcoming you back once again,
Sincerely,
Best Western Hotel Rocca Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2018

We had 11 night stay as we wanted to see more of Italy. All the staff were very helpful and friendly especially Angela, she can organize interesting trips for you if like us unsure of the best places to visit. The rooms are very comfortable and good food. It was lovely having the water park opposite. Our main visit was to see the commonwealth war graves and the monastery which is brilliant as were our other trips out like the tour of the battle fields. The holiday was just brilliant.

Room Tip: we were on 3rd floor overlooking the water park and mountains
  • Stayed: June 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank clifford211243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rocca1, Responsabile reception at Best Western Hotel Rocca, responded to this reviewResponded 7 July 2018

Dear Clifford211243,
It’s such a pleasure to know that your stay was so pleasant and a relief during your travel in Italy.
Your very kind words for the team members, especially for Angela, are the reason of great pride for us.
We very much hope to have the opportunity to welcome you back soon and to continue to exceed your expectations.
Our Warmest Regards,
Best Western Hotel Rocca Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2018

Stayed here for 2 nights in June. Food is good although only one coffee machine in a very busy breakfast was a barrier to enjoyment.
Staff very pleasant. Draught beer is better value than bottles. Swimming pool next door and available at certain times of the day.
Temperature around 30 each day which was too hot for us. Free taxi service will meet you at the hotel and from rome the train fare was only 8 euros each way.

  • Stayed: June 2018, travelled with friends
    • Location
    • Service
Thank c n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rocca1, Responsabile reception at Best Western Hotel Rocca, responded to this reviewResponded 7 July 2018

Dear C N,
We really appreciate your feedback, as it is a source to daily check our services quality and performance, with the ultimate goal to make your stay experience, closest to your desires.
Moreover, we would like to thank you for such a positive feedback and for sharing it with the huge TripAdvisor's community that like you will choose our hotel, being sure that they will enjoy it.
We look forward to welcome you in the near future, in the mean time we wish you a nice summertime.
Kind Regards,
Best Western hotel Rocca staff

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Reviewed 28 June 2018 via mobile

Nice hotel very clean and modern, staff helpful and food was great also bar prices good...my only complaint was an item from my bathroom went missing probably binned by accident I told reception and after a little persistance they gave me a discount so no dramas in the end, would recommend...

Stayed: June 2018, travelled with friends
Thank pleccus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rocca1, Responsabile reception at Best Western Hotel Rocca, responded to this reviewResponded 13 July 2018

Dear Pleccus,
First of all, we would like to thank you for taking the time to share on tripadvisor how was your stay with us.
It is a pleasure to learn that you enjoyed our hotel, our helpful staff and our food&bar services.
We apologize for the situation occurred about your missing item, we ensure you that all prevent actions have been already taken to avoid such opinion about our services. We have at heart that all our guests feel welcomed and cared for during their stay.
We are at your disposal for any further info you may need and we really hope to welcome you back soon,
Best regards,
Best Western Hotel Rocca Staff

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Reviewed 26 June 2018 via mobile

Stayed here for 3 nights while touring Italy really great hotel it's just outside town with a free shuttle bus into town if you need it. Check in was quick and easy rooms were large bright and clean. Bathroom was large and the shower was massive in my room. Tea and coffee making facilities and a large TV. Nice view of the Abbey of Monte Cassino out of the window too! Breakfast was good nice select of cereals bread and fruit. All the staff were really friendly and could not do enough for you. Thanks for a great stay would definitely stay here again If I came back to Cassino!

Stayed: June 2018, travelled with friends
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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