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“They cheated on the bill”

Semplicemente Totarello
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Ranked #1 of 10 Restaurants in Cecchina
Cuisines: Italian
Restaurant details
Reviewed 29 October 2017

My wife and I stopped here planning to have a small dinner. The waitress asked if we wanted an assortment of antipasti and we agreed. We were not provided with a menu or any indication of the prices, and there were no prices posted.

The antipasti comprised about 8 small plates which were tasty and made of nice ingredients but not outstanding. Several of the plates were simply sliced meat or cheese that required no preparation beyond plating. The food was more than we expected and we did not feel like eating anything else so we asked for the check. The check came back for €32 (1 glass wine, 1 bottle water, + antipasti). This seemed a bit high but not so bad and, after all, we had made the mistake of not asking the price in advance. We had only a €50 note and so we put that on the table to pay. Then a man (seemed like the owner or manager) came and took the bill saying that he was sorry but there was a mistake. He returned with a new bill (this time not itemized) with a total of €50.

We asked the waitress to explain the new bill and she said we had to talk to the manager. He claimed that the first bill was only for 1 antipasti portion while we actually had 2. First off, the math didn't add up based on the costs listed in the first bill. Second, it seems a very odd mistake to make, and a bit too convenient that the new total equaled exactly the note that we had placed on the table. When my wife asked the man to explain he just kept saying that he uses very good ingredients, which was not in question.

In the end we paid €50 because we didn't feel we had any alternative. Perhaps it was a 'tourist tax' since they knew I was not Italian. Perhaps he was offended that we only ate antipasti. In any case, this was extraordinarily unprofessional, disrespectful, and probably even criminal.

I would not recommend going to this place. If you do, be sure to ask for a menu with prices in advance.

    • Value
    • Service
    • Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago via mobile
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Reviewed 21 August 2018 via mobile
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Reviewed 18 August 2018 via mobile
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Reviewed 14 July 2018 via mobile
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Fabrizio V, Proprietario at Semplicemente Totarello, responded to this reviewResponded 2 weeks ago
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