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Reviewed 3 March 2017

Ok Italy, a change from our usual French trip due to half term prices, and also wanting to try Italy......big mistake !
Family in tow, 2 x kids 8 & 15, we arrived 3 hours late thanks once again to crap Crystal ski and Thomson, so as we arrived at almost 5pm instead of just after 1pm, how amazed were we to find the apartment still not ready !!!!!!
Shocking.
So off we crawled to the welcome meeting after 11 hours of travel, where they informed us that the free bus service stops at 5pm each night and the only supermarket is over 15 mins walk away ! (that's not in the brochure, as they very cleverly just state "free bus to shops easy"), so off we went back to reception, and room was ready at 5.45pm, hurrah, then to the hire shop chosen by Crystal ski "sport Dain" which was a nightmare, about 500 people in a tiny shop, with 4 staff, so took over an hour ! (book gear elsewhere if poss therefore)
The position of the apartments is great as right on nursery slopes .....but that's only plus really.
So to the room, no food, no drinks, knackered, initial appearance ok, fairly modern, quite decent size, good storage, kitchen ok, sofa bed and curtains etc looked a bit worn and tired but ok.
Bathroom seemed fairly modern.
Then the issues, we decided to check out the balcony of our first floor room, and found to our amazement no lock or even handle on patio doors ?????
Just a hole where lock was with tissue stuffed in the hole to stop draft !
The balcony itself felt that it would collapse at any min as moved when you walked on it !!!
Reported to reception but all they said was, "its ok as you are on first floor, the parts are on order"........terrible, we couldn't lock the room therefore all week, in day while out skiing or at night and with young kids a huge worry !
No other room was available they stated, and this I already knew as every day a steady queue of people were at reception asking to change rooms and complaining about terrible rooms/noise etc.
Then the heating problems, although room upstairs ok, main bedroom down stairs very cold, so relies on radiators, but for 4 days they didn't work at all !!!
Freezing and couldn't dry our wet ski gear a nightmare !
The shower seemed to get colder and colder as week went on, and had hardly any power.
Then after a few nights some lunatics moved into apartment next door, Italians, played euro pop music full volume till midnight next 3 nights and refused to open door when I was banging to get them to turn it off !
Reception just said "its a private apartment so we cannot do anything" !!!!
Terrible.
There were also gangs of Italian youths drunk running shouting and screaming as loud as they could, up and down the corridors all night, god knows why ?
So this is definitely not a family resort or apartment residence I can 100% confirm.
Do not come here with children.
The ski slopes especially the nursery area are so dangerous anyway, far too busy and small, it was a shambles finding lessons and instructors amongst so many people, the blue run back to home was narrow and very overcrowded.
So overall, after money was pumped into this resort and these apartments for 2006 winter Olympics, I would say nothing has been spent since and it shows, we wouldn't ever come back, plus as I said slopes poor, too overcrowded and loads very long drag lifts that kids cant manage.
Cross this one off your list !!!

Room tip: pot luck it seems, all pretty bad though.
Date of stay: February 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank Cardiffelvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2017 via mobile

It is with regret after 4 years of being loyal customers visiting the self catering apartments that our family will never use this establishment again!!
We book our annual family ski trip with Campo smith every year for the last four years.
We followed our usually process email booking etc and payment later. Slightly concerned that we had not had our usually reply having confirmed our booking in October. We phoned to double check our usual apartment. 48 hours from departure.

The lady over the phone explained that our booking had been had not been made and that an ex member of their staff had actually failed to book several people's accommodations. When we enquired what they were going to do about their error? We were laughed at and no apology given.

So After 4 years of over looking the tried decor and noisy bars. We will not be returning

Date of stay: February 2017
Trip type: Travelled with family
Thank Becky C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2017 via mobile

We stayed at Campo Smith which consists of basic accommodation. Our initial room was tiny with a double sofa bed for us and a single sofa bed for my partners 13 year old son right opposite us. The room really smelled of cigarettes and appeared grubby. My partner complained and the Crystal Ski reps quickly upgraded us to a slightly larger room with a separate bunk room for our 13 year old. It smelt much fresher and although basic had everything we needed. The skiing was great and literally right on the doorstep. The resort had free regular buses to the main part of town which is a 15 minute walk away and also to the other ski areas.

Date of stay: January 2017
Trip type: Travelled with family
Thank KellieR37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2017

Accommodation was great and very close to the slopes. Wifi was good and the skiing perfect for the children - lots of blue and wide reds. Would go again.
Excellent location and very helpful staff. Ski hire, spa and great wine bar right on the door step. Nothing negative to resort.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Fazzy74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2017

Apartments are functional, but our bed sofa was very uncomfortable. Unfortunately, very noisy at night because of a few bars with loud music and people shouting until late.. Overall ok but could be much better if quitter and with comfortable beds!

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank giannonesonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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