This was the first time I had booked a holiday through TripAdvisor and it was very easy and all went well. We were contacted by text by Alissa to confirm our arrival time. Alissa was there to meet us with Emanuele F. We were shown to the apartment and advised of everything we needed to know. On the TripAdvisor details of the accommodation it did say that there were 2 bedrooms and 2 bathrooms - there was only one bathroom. It would have been better with 2 as there were 3 of us staying there. The apartment was very clean and had all the equipment you would require. It even had basic condiments, coffee, dishwasher tablets, etc. which was all very useful. The double bed was extremely low! Also it had a wooden shelf all around the bed which was 8 inches wide and 8 inches high... this made it very difficult for gettting in and out of bed - especially as we are in our sixties! Again, on departure Alissa was very helpful. We wanted to leave at 8am and she was able to accommodate this request and came early for us to hand over the keys. Alissa was available by text throughout our stay which was very reassuring. This was a very good place to use as a base for visiting lots of beautiful places. The apartment was extremely quiet (apart from the very noisy dog from a neighboring apartment when it went out!).