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“Luxury overstates it”
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Chalet -
1 Bedroom, 1 Bathroom, Sleeps 4
Kudat, Sabah

Reviews from our community

Excellent - based on 25 reviews
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Reviews from our community

Date | Rating
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English first
Stuart W
Tasmania, Australia
Level 5 Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Luxury overstates it”
Reviewed 22 April 2017 for a stay in April 2017
person found this review helpful

Nice isolated position with good instructions to get there but a car is a must. There are some nice drives around the locality but Kudat is a waste of time. An evening drive gave best opportunity for birding. Well positioned for a nice beach, spoilt by the litter (plastic bottles) and sand flies which clearly the accommodation cannot control. Snorkling gear of good quality was provided free of charge and the best spot is just to the left of the beach access. Jetol who welcomed us was very friendly and helpful. Indeed he offered to carry our suitcases along the undulating path from the car park spot to the cabin. Access steps up to the cabin are steep. The cabin itself was basic, ample for two. Its basically a single room with a small kitchen and small bathroom which became smelly with use as it was bloody hot and humid. So thank goodness for the air conditioners. A mozi net and spray was provided. There was a large deck out the front if you wanted to brave the heat, humidity and insects. Some birds were also spotted from the deck. Watch out for the friendly cat who when he has had enough of you will bite. There is no mobile phone reception or wifi (no big deal as this is why some go on holiday) but a TV with a wide selection of films and TV series is provided. Tip Top was the pick of the restaurants but avoid the western food. The Secret Garden, a short walk along the beach was also very good for local food. Tommys was awful.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wheathampstead, United Kingdom
Level 5 Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Beautiful but.....”
Reviewed 13 April 2017 for a stay in April 2017

My husband and I stayed for two nights as part of a 2.5 week trip to Borneo.

We stayed in a mixture of places from zero stars to five stars so have a very open mind.

The walk to the lodge is not for the unfit, especially when carrying luggage and that's coming from someone who climbed Mount Kinabalu whilst in Borneo. It's a good 3-4 minute walk which sounds nothing but you are walking through uneven terrain which when wet (as it so often is in Borneo) can be extremely slippery.

The lodge itself is lovely and as previously mentioned in reviews, very tranquil. The bed was uber comfortable and there were plenty of fans.

I was disappointed with the lack of amenities; no bath mat / hair towel / hair dryer / drawer or hanging space... in fact no storage at all. In addition they have folding doors that don't fully open due to a supporting beam blocking it which was a disappointment.

One major complaint is that we had two cockroaches in the lodge!!! I have stayed in the jungle in India; Sri Lanka and Brazil and have never yet seen a cockroach in my accommodation so I was not impressed.

In terms of food breakfast was adequate but nothing exciting. The first night we ordered the take away as it was so rainy and requested a bottle of red wine from the 'mini bar' and were sorely disappointed to be told they had no red wine when the food was delivered so we were left with nothing to drink of an alcoholic nature).

On a plus note Jasper was great, very friendly and the night security guys were particularly helpful.

All in all was it worth the time and effort to get there...no. The beaches in KK are just as nice and the Rasa Ria Shangri-La is almost the same price but 10 times better.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Apr 2017
Thank you for your comments. I was very disappointed to learn that your stay was not the best of experiences, which is in contrast to most people staying at our Treetops Chalet. I very much apologise for this and will ensure I get to understand what went wrong: the staff should have carried your luggage for you (most people enjoy the jungle walk to the the chalet); there should have been a bath mat; due to power constraints we are unable to have a hair dryer; despite the supporting beam, the folding doors do open fully and the staff should have demonstrated how to do this; there was red wine in stock and so I will find out what went wrong there; for the cockroaches, we pride ourselves in the cleanliness of the chalet, despite being in the middle of the jungle. I can only guess that due to the rainy weather, the cockroaches were looking for shelter despite housekeeping's best efforts to keep them away (we don't like using chemicals which not only kill pests such as cockroaches, they also kill all types of beautiful insects including the magnificent butterflies and beetles which we have around. I'm very disappointed to learn that you think the beaches in Kota Kinabalu are just as nice - the Tip of Borneo is renown for its beautiful beaches and clear sea, which far excel those around the Kota Kinabalu area. Perhaps due to the rainy weather, you did not see the beach and sea in all their glory. I'm pleased you found the staff helpful - we pride ourselves on only employing staff from the local Rungus tribe and they are very warm and kind-hearted people. Once again, I sincerely apologise that your stay did not live up to or exceed your expectations and I thnak you for your comments. I will strive to ensure we continuously improve.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Robert R
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Unspoilt beauty”
Reviewed 22 March 2017 for a stay in February 2017

Staying at the Hibiscus chalets is a truly unique opportunity to experience a completely unspoilt beach and bay at the top of Borneo. This place will not be the same in a few years time once it is taken over by luxury hotels.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Absolutely Fantastic”
Reviewed 22 March 2017 for a stay in August 2016

Sunset on the balcony looking through the jungle onto the sea with a glass of wine was perfect! So quiet but with so many things to do. We went kayaking to the neighbouring deserted beaches, bike riding through the local villages and we even enjoyed a few beers at a beach bar.

Highly recommended if you want a bit of luxury in paradise!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful treetop chalet where rainforest meets beach!”
Reviewed 12 October 2016 for a stay in October 2016

We absolutely loved our stay in the treetop chalet. The chalet was kitted out in a lovely fashion and Jheto was incredibly helpful with anything we wanted. The view from the balcony was gorgeous out to sea and you could reach your very own deserted beach in one minute (we had it completely to ourselves)! The takeaways from TipTop for lunch were great and the private bbq which the chef cooked directly under our balcony was absolutely incredible and so cheap! A stay here is a must!

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Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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