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“Food OK, room so-so, but Maitre D' definitely terrible !”
Review of Zur Pfalz

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Zur Pfalz
Ranked #1 of 4 Kandel B&B and Inns
Reviewed 17 June 2017

On tour with a group of 40 people, we were given a room on the second floor (no elevator ...) of a "side" building (works in progress in the main building according to receptionist). Very old room, crackeld painting, lighting faulty, mini-fridge not cooling, noisy fan in bathroom producing hi-pitched hissing sound, too far from main building to benefit from wifi coverage. Very deceiving for a place with so many stars .... :o(

Dinner abundant & OK, I recommend the garlic soup: delicious, a real hit!

The most negative point is the rude attitude of the main waiter (Maitre D' ?) who carelessly interrupted conversations to get orders for water and drinks. At the end, a single glass of wine (truly a large one) was charged 6,30€ and a bottle of water 4,80€!

NOTE: None of the bottles - sparkling or not (same high price for both) - were genuinely sealed when put on tables, which put a serious doubt on the actual content of these bottles. Finally, when asking to check the price list (see above), the waiter raised the tone and became close to aggressive.

Not a good experience, definitely!.

Room Tip: Avoid rooms in the side building!
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  • Stayed: June 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mathieu N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 35 reviews

Reviewed 4 April 2017

We stopped over, when picking up our horse nearby.
Very friendly staff. Excellent food. Nice, clean and comfortable room.
Big free parking lot belonging to the hotel. - No problem to park the truck and horse trailer.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank TomP_ChristineW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2016

Very nice Hotel. Booked a Superior room that had air conditioning and free WiFi. The room was very clean and comfortable. No tea making facilities in the room. Very nice buffet breakfast at a reasonable price. The Hotel had a restaurant but we chose to eat in the town. Plenty of on site parking but could become full when restaurant diners arrive.

Room Tip: If temperatures are high, go for the air conditioned Superior Room.
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  • Stayed: August 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 140gel52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2015

Nice essential room, with refurbished bathroom, extremely clean
The pillows are hard tough
It is located close to the highway
The restaurant is a great added value, great dishes and wine selection
Extra friendly and helpful staff

  • Stayed: December 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Pierpaolo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2015

Travelling back to Amsterdam after a holiday in Italy - broke my journey at this lovely hotel.
After an awkward stop in Germany on the outward journey, where no one in the hotel spoke English - was pleasantly surprised that virtually all of the staff spoke perfect English (yes I know that Brits should make more of an effort !!).
I thoroughly enjoyed one of the best meals on my holiday at the zur Pfalz hotel - a veal starter, a salmon main course and a fabulous bottle of German white wine.
Room was quite modern & clean - great shower.
Breakfast was good - the young lady who both served coffee & acted as receptionist was an angel !!
Would highly recommend.

Room Tip: Nice & Quiet !!
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  • Stayed: August 2015, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Zur Pfalz

Address: Marktstr. 57, 76870 Kandel, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Kandel
Hotel Style:
Ranked #1 of 4 B&Bs / Inns in Kandel
Price Range: $138 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Zur Pfalz 3*
Number of rooms: 60
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