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“Another delicious meal.”
Review of The Golden Heart

The Golden Heart
Ranked #6 of 14 Restaurants in Winterbourne
Cuisines: British
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 6 April 2018 via mobile

Our first visit since the refurb and we enjoyed it just as much. More contemporary decor coupled with the same delicious food and great service. Thoroughly enjoyed the crispy duck salad and the lamb koftas.

Thank Bravo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Golden Heart, responded to this reviewResponded 8 April 2018

Hi Bravo T
It is lovely to hear how much you enjoyed your recent visit to us we do hope to see you again soon.
Kind Regards
The Golden Heart Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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41 - 45 of 555 reviews

Reviewed 3 April 2018 via mobile

Birthday Meal with table booked in advance, good menu to select from and we were all delighted with our food and friendly waitress and bar service. Sign up for the emails updates and revive tempting offers for your next visit.

Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Golden Heart, responded to this reviewResponded 5 April 2018

Thank you very much for your kind review and 5* rating.
We do hope to see you again soon
Kind Regards
The Golden Heart Team

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Reviewed 30 March 2018

I wouldn’t normally write a review based on looks but I am quite litrally heart broken. This was once a lovey, cosey inn to eat and drink. However they have ripped out what was a traditional bar and replaced it with something that belongs in a nightclub its clearly too big for the room. Country inns can never be left alone, somebody always comes along and ruins them. Such a shame!

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Thank Artbenco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Golden Heart, responded to this reviewResponded 1 April 2018

Artbenco, we're disappointed to hear of the negative experience you had at The Golden Heart since our refurbishment. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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Reviewed 27 March 2018

Too expensive for what it was.. out of beer, no sea bass. One guest asked for deep fried camembere and if looked like a blob of burnt breadcrumb (chicken Kieve) that slid over the plate as it was served at table. Not attractive presentation and generally poor. Been there hundreds of times, but something missing.. looks nice as welcoming inside and out but after paying £1.25 for a small packet of crisps whilst having a drink at the bar. Should have set alarm bells ringing.. Will not go there for again.!

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1  Thank roynhaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
general manager A, Manager at The Golden Heart, responded to this reviewResponded 28 March 2018

Hi Roynhaze, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit but are happy that you like the refurbishment.
Kind Regards
The Golden Heart team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

Sad to say that my second visit here was marred by distinctly average meals compared to what we had before the menu was changed following the refurbishment. The Karrage chicken used to be SO good. When we had it the first time, the chicken was moist, warm and yet crispy. The sauce was spicy and outstanding. The cucumber really complemented it. It was possibly one of the nicest starters I've ever had. At this visit, the chicken wasn't very warm, there wasn't much of it, the sauce was a bit dull and not very warm and the gorgeous cous-cous salad was replaced with a dull and dry cauliflower salad. Was slightly like eating straw / sawdust. What a shame, it was so good in the past. And it's more expensive since the refurbishment!

The melted Brie that my mother has wasn't melted. It was almost chewy. Poor show.

The mains were decent but not hugely exciting. My partner's Wagyu burger was unavailable, despite it only being 12:45. She then had a standard burger which wasn't well-seasoned at all. Again, quite dull. My lamb was fatty (I eat a lot of lamb and this was definitely fatty, definitely more fat than meat). Meals weren't hugely hot all round.

All in all, quite disappointing and I would hesitate to return in the future.

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Thank Anthony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Golden Heart, responded to this reviewResponded 26 March 2018

Anthony D, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at 01454 774392 so we can work towards a resolution. Warm regards, Dominic and The Golden Heart Team.

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