We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Would visit again in a heartbeat ”
Review of The Golden Heart

The Golden Heart
Ranked #5 of 14 Restaurants in Winterbourne
Cuisines: British
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: With a fantastic range of menus incorporating a wide range of starters, light bites, mains, and desserts, The Golden Heart is a fabulous village pub that is renowned for serving up top notch food alongside an eclectic range of wines and cask ales. Bringing together elements of contemporary and traditional design, this pub has been eclectically furnished to the highest possible standard, allowing you to relax, unwind, and indulge in truly unique surroundings. Situated in the heart of Winterbourne Down, there’s even an inviting outdoor space - perfect for a spot of al fresco dining during the summer months. A great family pub, bar, and restaurant, The Golden Heart should be your first port of call for brunch, lunch, or dinner, no matter what the occasion. If you’re driving, there is also plenty of car parking available.
Reviewed 13 October 2017 via mobile

Visited today with friends - pub and restaurant were both quiet but we were well welcomed! Our waiter (didn't catch his name but was a slim young man with a beard) was lovely and gave great service throughout. The food was cooked to a Great standard and was excellent value for money. The only drawback was that I only had two scallops with my pork belly which didn't seem worth the extra you have to pay for it - they were beautiful though! The chocolate bomb is also well worth visiting for!

Thank Kerry-ann O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Golden Heart, responded to this reviewResponded 18 October 2017

Thank you Kerry-ann O for your positive review. We are so pleased you enjoyed your experience and hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (583)
Traveller rating
Traveller type
Time of year
Language

122 - 126 of 583 reviews

Reviewed 8 October 2017

Visited to celebrate my wife's birthday on a saturday lunch time with daughter and son in law. Good choice of beer on draught (Doom Bar & Butcombe) and wide choice on the menu. Excellent service from the waitresses and thoroughly enjoyed the chicken and leek pie. The sticky chicken salad was excellent too. We share the mezze platter between the 4 of us to start and found it tasty and enough for our needs. Well worth another visit.

    • Value
    • Service
    • Food
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Golden Heart, responded to this reviewResponded 18 October 2017

Thank you Steve H for your positive review. We are pleased you enjoyed your experience with us and hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2017

First impression is of a lovely atmospheric pub with a friendly welcome. We were shown to a table and a drinks order taken while we perused the menus. Plenty of choice to suit all tastes and, having made our choices only a short wait before our meals came, on pipng hot plates. Sadly, there the great experience petered out with 2 out of 3 meals disappointing. To be fair my gammon steak was one of the best I've every tasted - tender and cut thick with no inedible parts, but the crab and lobster fishcakes were more like fish-flavoured fried potato mash. The asparagus and pea veloute was so watery both the crispy seaweed and the fishcakes had soaked it up and become soggy. Should have sent the meal back but didn't want to embarass our host. The sticky chicken seemed to be a very small portion, again with a watery, not very sticky sauce, so 1 out of 3 for the meal quality

    • Value
    • Service
    • Food
Thank 150casey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Golden Heart, responded to this reviewResponded 18 October 2017

Thank you for your review. I am sorry you did not enjoy all of your experience with us. The meals you describe are not up to our usual high standard and the feedback has been passed onto our kitchen team. If you would like to discuss this further please email enquiry@thegoldenheartwinterbourne.co.uk. We hope to see you again so you can experience the high standards we strive for.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

Perfect for all the family... we took my Parents and our son.
I had 3 courses. The sticky chicken was awesome !!!! My partner had Steak which was chewy... but the kitchen replaced it immediately (was the cut of meat no fault of their own). Wine was good. Food was brilliant. The puddings were awesome ! Will return without a doubt

Thank Portia Faye S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Golden Heart, responded to this reviewResponded 18 October 2017

Thank you Portia Faye S for your positive review. I am pleased you enjoyed your visit and meals. We look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

What a difference
The waitresses were fantastic, cheerful and helpful.
The meals we had ( sticky chicken and chicken pie ) were well cooked, well presented and very tasty.
It was a pleasure to be there thank you all.
The night before we did have a sarcastic comment off of miss mudguts but it wouldn't be the same if she didn't
Looking forward to coming again

Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Golden Heart, responded to this reviewResponded 18 October 2017

Thank you Robert for your positive response. I am pleased you enjoyed your visit. I apologise if one of our team spoke to you negatively - I am sure this was not their intention. We look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed The Golden Heart also viewed

 
Long Ashton, Somerset
Hambrook, Winterbourne
 
Winterbourne, Gloucestershire
 

Been to The Golden Heart? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing