After scouring TripAdvisor for somewhere to eat around Horley we found that most restaurants closed around 3pm and didn't open u til 6pm, I really wanted to eat about 3.30pm so we chose this restaurant, we Sat outside which is a beautiful setting right next to a river with a beautiful willow tree hanging over it, we had a Drink then decided to order our food, which was Starters,Pate and the Lamb koftas which took about 30 mins to arrive not a good start, there were various tables that weren't clean and they still had plates,cups and glasses that hadn't been cleared away it wasn't even busy,after the starters which was quite nice,we patiently waited for our mains still after another 40 mins our empty plates were still there so I went in to ask where our mains was,the waiter went into the kitchen and hey presto out he came with the food!! We had ordered 1 steak sandwich 4oz rare, 1 8oz steak sandwich blue, at no point did a waiter ask if everything was ok neither did he offer us any condiments or sauces,both sandwiches was exactly the same 4oz and rare but also cold and smothered in horseradish sauce, I went inside to give feedback to the manager and said it was the worst experience of my day,there was no check back on the food, the service was slow the food was cold, the manager stated they only employed bare staff throughout lunch as we don't take much money here so my reply was"if your service was better then you might take more money" "and also improve the quality of your food because at the moment it is crap. I asked for a refund to which he gave me the amount for the mains.I will not be going back to this pub.
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