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“Nice Transit Hotel” 4 of 5 bubbles
Review of Holiday Inn London - Heathrow Ariel

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Holiday Inn London - Heathrow Ariel
Ranked #7 of 12 Hotels in Hayes
JAPAN
Level Contributor
344 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
“Nice Transit Hotel”
4 of 5 bubbles Reviewed 24 February 2012

We stayed here just for a few hours during a brief layover at London Heathrow. Took the public transportation bus which is free of charge, about 8 minute ride, Check in was quick and painless and we arrived at a comfortable, clean room. Although hotel is close to active runways and on a busy intersection, inside the room it was very quiet. So we had a good night rest, short but we were refreshed and returned back to the airport at 5 a.m. Next time we would like to stay a bit longer.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WEISSBIER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,494 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (299)
Date | Rating
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English first
Lincoln
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 16 February 2012

This hotel is ideal for London Heathrow Airport. The service was great and the breakfast was outstanding.

  • Stayed March 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mercurial_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariel_Manager, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review, 21 February 2012
Thank you for comments regarding your stay at the Holiday Inn London Heathrow-Ariel.

It was a pleasure to read you found the service & breakfast great. Your compliment will be passed to all staff concerned.

We look forward to welcoming you back in the near future.

Yours sincerely



Wayne Bowring
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ohio
Level Contributor
145 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 12 February 2012

Very nice Executive Room. Relatively inexpensive. Breakfast was just O.K., decor was nice. Location is good. You can catch a bus and tube (subway) to The Eye, Westminster Abbey and the Eye of London in about 45 minutes. There is a shuttle that runs every 30 minutes to terminals 3, 4 & 5 for about £5. It does stop at 2 or 3 other hotels, so give yourself about 40 minutes to get to your terminal.. Despite being so close to the airport it is very quiet. The bed was a little hard for my taste, but the room was well appointed with a small refrigerator, iron and ironing board as well as a pants presser.. It was much better that I expected.

Room Tip: get an executive room.
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Prayzur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 11 February 2012

Very pleasant and helpful staff, Excellent value and 21 nights parking included. Don't bother with the Hooper bus to the terminal £8. Book a taxis through the hotel £10 (far quicker and far easier).

Only moan was the rooms were to hot.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Beachfreaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathu, Thailand
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 10 February 2012

I booked a room at the Ariel for one night as it was close to Heathrow, according to the website. I got a tiny room with a single bed. The room was tidy, but had a strong smell of ammonia, so being exhausted, I opened the window and tried to get to sleep. I had a terrible sleep due to the smell of the room, and mentioned the terrible smell to the front desk staff as I checked out, and suggested they not put anyone else in that room until the smell was resolved. I guess I should have just left the room immediately on seeing it, but I was really exhausted after a couple of long flights and needed the sleep. The front desk staff were pleasant, but I would never stay there again.

Room Tip: Check the room, and if unhappy, change it right there and then!
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  • Stayed December 2011, travelled solo
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Oilfield2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariel_Manager, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review, 14 February 2012
Thank you for comments regarding your stay at the Holiday Inn London Heathrow-Ariel.

I sincerely apologise for the inconvenience you experienced.
I will pass on your comments to our Housekeeping department with regards to the strong smell of ammonia.

The feedback I receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the candid feedback I receive and welcome any opportunity to improve.
I know you have many choices when it comes to lodging and hope you will continue to choose Holiday Inn for your future travel needs

Yours sincerely


Wayne Bowring
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn London - Heathrow Ariel

Property: Holiday Inn London - Heathrow Ariel
Address: 118 Bath Road, Hayes UB3 5AJ, England
Phone Number:
Region: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 12 Hotels in Hayes
Price range (per night): $88 - $168
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
Number of rooms: 184
Official Description (provided by the hotel):
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and standard Speed Internet Access. The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 4 & 5 every 15 minutes everyday. Adult price is 4.50 per person one way. From Terminal 4, take the Heathrow Express (Free) to T2 & 3 and then take the Airport Shuttle as above. Secondly there is also FREE London Bus' available from just opposite the hotel to take you to terminals. (285,111,105,140) these four bus' will take you to Terminals 2 & 3. The (423) Bus will take you to terminal 5 and the (555 or 556) will take you to Terminal 4 for FREE. You can also get the (285) to Hatton Cross for FREE this is also a London Underground Station. All these FREE bus' also are FREE for coming back from Terminals. Thirdly we have Taxi's on call to take you to all Terminals, 2 & 3 is £10 and 4 & 5 £16 for a standard Taxi. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London

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