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“Lovely stay”
Review of Carlton Hotel

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Carlton Hotel
Ranked #3 of 20 Hotels in Ilfracombe
Certificate of Excellence
Reviewed 3 July 2017 via mobile

We stayed one night and booked really last minute. We had a deluxe queen room on the first floor, it was decorated to a really high quality, quite small room but bed was very comfy and the shower was lovely. Staff were extremely helpful and friendly, breakfast was great. We have stayed in lots of hotels that have cost more and aren't as nice. Would definitely recommend and would stay again.

Stayed: July 2017, travelled as a couple
Thank clairethxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, Owner at Carlton Hotel, responded to this reviewResponded 5 July 2017

Thank you so much for the review Claire, glad you liked the new Respa beds and improved bathrooms on the deluxe floor. Great to read you enjoyed the food and service and we hope to elcome you again very soon - Michael R

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98 - 102 of 483 reviews

Reviewed 3 July 2017

We were returning to the Carlton Hotel in Devon after a lovely stay last year and thrilled to see the improvements they have made. The new rooms are stunning and the continued upgrade around the hotel in bar, lounge area etc. is lovely to see and very enjoyable. Improvements are still going on around the hotel but this is by far the best hotel in Ilfracombe and getting better. Excellent service from all the staff. Also with our food allergies they looked after us so well. With its excellent location to explore surrounding Devon would highly recommend

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank paulalunn22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, Owner at Carlton Hotel, responded to this reviewResponded 5 July 2017

Thank you so much for the return visit and also for the very kind review, you make refurbishing this old Victorian Dame worthwhile. Hurry back next year if not before and see what else is new - Michael R

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Reviewed 3 July 2017

My family come from the area so I know the town very well but I hadn't stayed in Ilfracombe for a very long time. The town lacks high quality (4*+) accommodation so I chose this hotel on the basis of Tripadvisor reviews with some trepidation. I was very pleasantly surprised - we had a refurbished Deluxe Queen room which was very nicely decorated and furnished to a good standard. Breakfast was cheerfully served and of a good standard and varied menu. All the staff were very pleasant and helpful including the owner who was on reception when we arrived. i wasn't surprised to be charged on arrival - many hotels now even charge in advance! - and was pleased they took Amex. The owner helpfully explained the plans for completing the refurb of all rooms over the next couple of years. This will make the Carlton a great place to stay, Ilfracombe has lots to offer and it's nice to wander around in the evening and grab a meal or a drink or two.
Parking was somewhat tight but not a problem and there is lots of alternative parking around.
Would highly recommend but, if you can, stay in the refurbed rooms which are very good value for money.

Room Tip: Go for the new rooms, they're very nicely done.
See more room tips
  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank merv1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, Owner at Carlton Hotel, responded to this reviewResponded 5 July 2017

Thank you Merv, I am glad you enjoyed your trip down Memory Lane in ILfracombe and that you opted for our brand new Deluxe room type. Also pleased to read you enjoyed the food, service and thought us a value for money proposition. Please come back and see us again soon when we will have even more of the hotel completed - Michael R

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Reviewed 3 July 2017

Just returned home from our weekend retreat to the newly refurbished Carlton Hotel and I can confirm it was an excellent weekend away spent with the kids. The breakfast area is spacious with a choice of both continental and a full English breakfast, all of which we were assured was sourced locally and seasonal. We also enjoyed dinner at the hotel where we opted for the fish, which again was sourced locally. Both I and the children thoroughly enjoyed our stay here and intend on returning in the near future. I would highly recommend this hotel to those with children looking for relaxing weekend.

Leslie A

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
Thank leslieagyare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, Owner at Carlton Hotel, responded to this reviewResponded 5 July 2017

Thank you Leslie, we are delighted the family had a great stay and we look forward to welcoming you back again soon - Michael R

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Reviewed 2 July 2017 via mobile

I was a bit surprised when I had to pay as soon as I checked in, rather than at check-out, but after having then seen my room, I can see why they wanted payment upfront. I'm not going to say I didn't know there was a refurbishment programme going on, but I guess I wasn't quite prepared for how shoddy the older rooms were. They were pretty bad and at £99 for the night, I definitely felt cheated. I understand that the management might suggest I book a different room next time, but I would have liked to have seen pictures of the older rooms prior to booking so I could have made more of an informed decision at the outset.

Stayed: June 2017, travelled as a couple
1  Thank SpethUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, Owner at Carlton Hotel, responded to this reviewResponded 3 July 2017

Thank you for the review - Payment upon arrival is standard hotel practice and should not come as a surprise. Photos of all rooms are available on the hotel website as well as all of our booking partners, maybe next time you should say something during your stay rather than complain about it afterwards on social media - Michael R

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Additional Information about Carlton Hotel

Address: Runnacleave Road, Ilfracombe EX34 8AR, England
Phone Number:
Region: United Kingdom > England > Devon > Ilfracombe
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #3 of 20 Hotels in Ilfracombe
Price Range: AU$121 - AU$267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carlton Hotel 3*
Number of rooms: 44
Official Description (provided by the hotel):
Open all year round, independently owned and managed. The Carlton is conveniently positioned to access the harbour, seafront, Tunnels beaches and further afield in North Devon. With a great all day food offer, locally sourced ingredients, room service, brilliant breakfast and local beers. Guest rooms are refurbished deluxe standard or classic decor. All rooms are en suite, have flat screen TV, WiFi throughout, hospitality trays, lift to all floors. Events, celebrations, weddings, business meetings are all professionally handled in our brand new fully equipped spaces. Above all our team will ensure your stay in North Devon is exceptional. ... more   less 
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Also Known As:
Carlton Hotel Ilfracombe, Devon

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