If you like quirky places with a personality I’d recommend this place. Nice big garden with tables and chairs, an old school bar area and yummy breakfast in a beautifully laid out dining room. Even tho the communal areas are a little dated (which I love!) the actual bedrooms are modern, bright and clean. Allison checked us in and as soon as we met her she made us feel so welcome. She went above and beyond for us, we will 100% be back just to see her! What a fantastic lady!!
I came here with a coach trip, so many of us had to be accommodated at the same time but the small team at the hotel were prepared apart from at breakfast which was very slow. The hotel is dated and could do with a freshen up, it brought me back to the 80s. The staff work tirelessly between reception and the bar and will go out of their way for you. The entertainment was fun Fri-Sunday and got us up dancing especially Jules, who I loved. The hotel is located very close to all the amenities, which was fantastic. The thatched tea rooms highly recommend about 10 mins walk out to the left of the hotel. No lift if you have mobility problems so let the hotel know. Only thing I would suggest if keeping hairdryers in the rooms and toiletries such as shampoo and shower gel. Would I go back……. Absolutely yes, I had a great time
Whilst the staff were really good there were a few issues with the hotel. We were travelling with a group of elderly people and the hotel did not have a lift or a porter. Our room was 3 flights of stairs up which we found difficult lugging our suitcases. That said when we left they did arrange for some of the staff to help. Our room was spotlessly clean although curtains needed updating and we felt that the hotel would benefit from a refurbishment. The food was excellent with variety to suit all needs ( the roast pork dinner on Wednesday was superb).
Lisa and Dianne in restaurant extremely helpful and fast with serving food. Restaurant- food was amazing plenty of it and choices were amazing all freshly cooked. Rooms were very dated need makeover. Carpets filthy. Curtains need replacing. Bar staff were very good all staff very friendly . Just a shame for decor. othereise would have been perfect.
This is an exceptional hotel. I have used the Hotel 3 times, and for a group on tour from the mainland. The manager and all his staff are always polite and helpful. The food and service is very good. The price for all this is very good also. I can see some reviews have slated the decor and 1980's feel, but thats unfair. I assume that they are not hotel owners? Given the price, and the homeliness and the helpfulness of the staff, overall its 100% from me. Well done James & Staff.... see you next year!!
