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“Rubbish ”
Review of The Crab Inn

The Crab Inn
Ranked #27 of 84 Restaurants in Shanklin
Cuisines: European
Dining options: Breakfast, After-hours, Delivery, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations
Reviewed 6 April 2018 via mobile

The food was had clearly sat under a heat lamp or it had been put in the microwave as was dry, they didn’t have some of what we had order but wasn’t told when ordering they came to the table to ask what else we wanted, the food was Lukewarm, they offered a free pudding or drink but when you have been disappointed with the food a pudding is going to make it better. They seemed to be understaffed as only seemed to be one person serving.

1  Thank Clairegordo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina D, General Manager at The Crab Inn, responded to this reviewResponded 6 April 2018

Thank you for your comments, we are sorry that you had a bad experience on your visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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87 - 91 of 1,605 reviews

Reviewed 6 April 2018 via mobile

Lovely food at decent prices!! Been here a few times now and will be back again when we next visit!!!

Thank Jade C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina D, General Manager at The Crab Inn, responded to this reviewResponded 6 April 2018

Thank you for your comments, hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Went here in Easter Sunday for my dads birthday, even though it was very busy the staff were very friendly, the food was very good.
Thank you to ebony and Robyn who were very helpful.

Thank vanw474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina D, General Manager at The Crab Inn, responded to this reviewResponded 4 April 2018

Thank you for your lovely comments

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Busy pub, welcoming/friendly staff. Food and prices what you'd expect from a pub... a good meal for a reasonable price with childrens menu.

Thank Chuckles5399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina D, Manager at The Crab Inn, responded to this reviewResponded 5 April 2018

Thank you for your comments

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Went for lunch with family. Two courses. Very slow in arriving and it wasn’t particularly busy. Starters arrived staggered so by the time mine arrived, my wife had finished hers. When the mains arrived, same experience. To make matters far worse, I ordered a vegetable masala and when it finally arrived, I was presented with a chicken masala which I took a bite of before I realised (not great as a vegetarian). I pointed out the error. I had to chase up the replacement as it took so long to arrive. Everyone had finished theirs before my replacement arrived. It was hardly worth the wait when it arrived. Certainly can not recommend.

1  Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina D, General Manager at The Crab Inn, responded to this reviewResponded 3 April 2018

Thank you for your comments. We are sorry you had a bad experience with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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