Wicked time, plenty of room and cosy feel, highly recommended :) would love to come again next year.More
Wicked time, plenty of room and cosy feel, highly recommended :) would love to come again next year.MoreShow less
Hello Dan. Great to hear you had a good time at Pleasant Maris. We would love to welcome you back again. See you again in the Spring.
loverly cottage with plenty of room nice bedrooms with lotts of storage kitchen good for cooking wity enough utensils large dinning table for 8 nice lounge no complaints it was just what we needed for our stay in devon.
That's great to hear - we're glad you enjoyed your visit.
This is a lovely Cottage, with plenty of room, & we really enjoyed staying here, this was the 4th time time we had booked the cottage through holiday lettings, but the owner had pulled it within a few days of travel, but we booked directly with the owner "Andrew" this time. the living areas were spacious with large screen tv & a good music system, the upstairs bedrooms were of a good size with plenty of clothes storage, My bedroom had a double bed which was very comfortable, & was on the front of the house & beniffed from having double glazing, the master bedroom has double aspect windows & a queen sized bed, the other bedrooms were singles, one of the friends found her mattress extremely uncomfortable, the other issues were to mainly decor, The rooms were rather tired looking, & it would really benefit from redecorating inside & out & double glazing to the rest of the windows, But would I stay there again, YES definitely Can also recommend the Pub in the village The Jolly Sailor for good beer & Excellent meals.
Hi Jon. We're glad you enjoyed your visit and found things to your liking. We'll take on board all you have said and take a look at the mattress (!) which we can change if it is lumpy :-) Yes, you would be welcome to return and we would love to hear from you.
We stayed here in for a week and had a lovely time. The cottage is really nice in a beautiful village. It is nice and close of lots of beautiful areas in south Devon. We had a great time and would definitely stay here again!
Great. We're glad you enjoyed your visit and look forward to welcoming you back.
Lovely cottage in a small village near Torquay. Went for a family Christening, it was good to be able to sit together after the event in a peaceful setting. Two bad points 1 we were given the wrong key code so had to send a message to trip advisor to get the owner to let us have the "new" (12 months old) key code for the lock as he had sent us out of date information. So we were waiting for three hours to access the property. 2 Two of our party had travelled from afar and needed an iron, but no iron in the premises, sent a message to the owner by text and he replied an hour later saying the cleaner had lent it as hers was broken, which was too late so two of the men had to sit all day in the hot weather with their jackets on.
Thanks for this - we're glad you thought the cottage was lovely and had a good stay.
We are REALLY sorry about the wrong keysafe number which is now sorted out once and for all (new automated booking system had a "human input" glitch. Our cleaner did indeed borrow the iron in order to prepare the cottage for incoming guests and was on her way back to retturn it but we found out a little late - sorry again.
Before our stay, we had received good instructions on finding the property on receipt of £100 deposit we were asked for.
We arrived at a house with an overflowing dustbin. Within the garage were several other bags from previous guests (we assume) - I am not sure how long they had been there but evidently some time. We took to taking our bags away with us finding lack of space and not wanting to leave rotting food within or next to the property. On entering the property we were pleasantly surprised by how spacious it was and also it was well equipped with a dishwasher (the washing machine did NOT work) and lots of kitchen utensils. Linen on the beds were clean and the house was tidy. That is where the good points came to an end. It became evident that the central heating was not working as the house grew colder and colder. We stayed during the coldest week in February with our three young children. Within the property there was one small fan heater which was totally inadequate heating up a 5 bedroom property as you can imagine.
We contacted the owner the following morning and were assured he would send someone out but as the holiday went on with a mid week excuse of not being able to find anyone, it became apparent that there would be no heating repair during our stay. As a home owner, I am aware of how a call out does not take a week!
A sign on the electric meter cupboard stated the owner would refund the money. We obviously expected oil central heating included in our holiday and were now faced with having to charge the key for the sole fan heater and an immersion heater for water. This notice was comforting. We duly got receipts and did the best we could with what we were given. A man turned up on the final day of our stay to fix the heating but we were leaving by this point so this was not at all acceptable!
We contacted the owner sending clear copies of our electricity receipts and offered to send them to him if he wanted originals. We also requested our deposit back. The owner continued to ignore us and it became apparent he was avoiding us. We became increasingly concerned and sent regular emails. After 4 weeks we received a mail which stated he had been ill and all matters would be sorted. Sadly this was not the case and no money was repaid and no further contact able too be made. It was only at the point we threatened to take further action that eventually (a day before the action was going to be taken) that we received our deposit back but with none of our electricity costs refunded. There was no contact (just a bank transfer) and again the owner is not available.
The holiday which could had been such a nice stay was marred throughout having no central heating and worse still having to resort to action to gain back money legally ours! It really left a bad taste. I cannot recommend this property to anyone and would not like another family to experience what we had to.
Please be aware that there are two websites for this property and my review has been posted on both.
I note this is the SECOND time of this posting despite only a single visit to the cottage having been made. We're not used to dealing with keyboard warriors and will not speculate on the reasons for posting on multiple occasions. It's best that we simply re-post the same response as before:
"We're glad you liked the cottage and the village and the general area. We know from discussions how much you enjoyed this lovely area. As for the deposit, we returned this to you as soon as we were able following the loss of our computer system and the fact there was a glitch in our (new) automated payment system. Far from being completely ignored, we kept you informed throughout but were unable to ascertain whether our system had processed the payment. On a related point, we note the cynical comment regarding your legal threat. The payment was made in good faith at the earliest opportunity, and the suggestion that this was deliberately only done on the last day before legal proceedings is as inaccurate as it is unpleasant. We know from our discussions that you enjoyed your stay and we are sorry you have allowed the difficulties we encountereed after your return to taint your view. Notwithstanding this, we are glad you and the children enjoyed the visit."