We spent 2 nights in Lough Erne Resort with dinner in the Catalina Restaurant on one evening. On our first night, there had been a fire in the main chimney and we were moved from the hotel to one of the lodges. Staff and the GM kept everyone well informed and coped admirably with what must have been a very stressful situation which was out of their control. All guests were well looked after.
Excellent standard of accommodation and the service couldn't be faulted. Every member of staff we came into contact with was friendly, professional and went the extra bit to ensure that all needs were well catered for.
Breakfast and dinner in the Catalina restaurant were definitely 5 star standard. Service was a bit slow but we don't mind that when we are there for the evening. The chef came to the tables to make sure that everyone was happy with the food. We noticed that most of the food and products used in the resort are locally sourced.
We returned home today feeling well pampered and looking forward to a return visit.More