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“Don't Go!”
Review of The Smoker Inn

The Smoker Inn
Ranked #35 of 105 Restaurants in Knutsford
Price range: USD 7 - USD 26
Cuisines: British
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Description: Family run pub in the heart of Cheshire, conveniently located just o Junction 19 of the M6, on the A556. The Smoker is a 427-year-old coaching inn, open continually since 1497. We have a wide selection of traditional beers, wines and spirits served by our superb staff in a warm and friendly atmosphere we have a range of meals to suit every taste !
Reviewed 6 April 2018

The Smoker was on old Cheshire pub that was in need of a facelift but this modernisation has sucked the soul out of the place.

The positioning of the disabled parking is a joke. One of our party has walking difficulties and the disabled parking is next to the normal parking and is too far from the entrance.

Don't sit at table 9. The seats are very uncomfortable.

We had to wait 40 minutes for our starters. Others in the room were waiting similar times and were complaining as well. When they arrived we wished we hadn't bothered. The portion size was tiny for the cost of them. By this time though we were starving. The main meals were ok but you can get better elsewhere. On the plus side the staff were friendly and attentive.

Don't go! There are far better places in the area to eat than The Smoker.

4  Thank KnuttKnutsford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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90 - 94 of 485 reviews

Reviewed 5 April 2018

Since our last visit 2 years ago, which was dreadful, The Smoker has since had a total refurbishment & we thought we would try it again. We went last night for a light bite. The decor has improved greatly, but our food was very much mass produced. My husband's fish was very mediocre & the chips warm & soft, whereas they should be fresh, crisp & hot. No improvement on the replacement chips. As there are so many pubs & restaurants with good food in the area, we will not be going to The Smoker again & would certainly not recomment it.

3  Thank DavidandRos369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Having had several poor experiences with the previous management we thought we would try again following the new impressive refurbishment, which is very nice. Both the service and the food were poor, there are many other pubs/restaurants in the area which offer a much better experience and won’t disappoint. After sending back the food due to the chips being cold, the plate came back just the same. There was a lack of interest and an absence of management to handle the situation, just teenage girls. I would suggest the head office at Robinsons should visit some of the local pubs to compare both the food quality which is basically catering packs and the way management react to complaints.

    • Value
    • Service
    • Food
2  Thank davidmoore2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

I phoned to make our booking! Bad mistake! The 4 of us arrived on Sunday evening at the time we had booked for - 7pm - they had no record of our booking and no table for us! Obviously if you don't book online you have no proof! I wondered if even having proof would have made a difference! They seemed to be very disorganised and really not that bothered that we had to leave without eating a thing!!!

4  Thank Lynda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

First visit following the renovation.

Staff were very friendly and the food was great. Would highly recommend the belly pork.

PS Love the new decor.

⭐⭐⭐⭐⭐

2  Thank banjocritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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