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All reviews free wifi budget hotel three star small gym good size air con sister hotel plenty of parking no lift huge bed reception staff visiting loughborough definitely stay here again modern hotel short stay comfortable rooms biscuits
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38 - 43 of 656 reviews
Reviewed 23 March 2018

After experiencing trouble with my car driving to the hotel for a training meeting, the receptionist and maintenance man Mark, were so helpful and went out of their way to ensure I was safe for my return journey. Thank you so much. These staff members should be commended for that.

Stayed: March 2018, travelled on business
1  Thank Lorrainew9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Link H, Customer Relations at The Link Hotel, responded to this reviewResponded 28 March 2018

Good evening Lorraine

Many thanks for your lovely review, I am delighted to hear that Mark and our receptionist were able to assist you and ensured that your safety and comfort were paramount. I will certainly pass your comments on. We do hope to welcome you again in the very near future.

Kindest regards

Shell Haynes
Customer Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2018 via mobile

For a business stay of just one night this is a decent hotel, the rooms are clean and well maintained.

Breakfast was a buffet affair with just hot drinks done by staff. Which they were a little slow with but not too slow to cause complaint. All 3 colleagues at my breakfast table had to wait for a hot drink and we had to remind staff twice for this. It’s a small thing but important I think.

So not bad but could be better.

Stayed: February 2018, travelled on business
Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Link H, Customer Relations at The Link Hotel, responded to this reviewResponded 26 February 2018

Good afternoon Robin

Many thanks for taking time to write about your stay. We are sorry to hear that you and your colleagues were left waiting for hot drinks and we will certainly look into this in order that this is not repeated and we do assure you that this is not a regular occurrence. We do hope to welcome you again in the near future.

Kindest regards

Shell Haynes
Customer Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2018

Have stayed here a few times for business. The hotel is just outside of town so mainly quiet. Restaurant is nice, much better than the harvester next door. Had some very funny evenings here with the AA guys who also use the hotel for a business stop. Breakfast is great but rooms dated

Stayed: October 2017
1  Thank 789janda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Link H, other at The Link Hotel, responded to this reviewResponded 29 January 2018

Good morning

Many thanks for taking time to write about your stay with us. We are delighted to hear that you enjoyed your stay and that our restaurant was nice and met with all your requirements. We look forward to welcoming you again very soon.

Kindest regards

Shell Haynes
Customer Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2018 via mobile

Stayed here while training, great hotel, rooms were clean and tidy every day, good selection of food on the menu and cooked to perfection but the top of my list that made my stay was Patrick behind the bar!! Great with all the guests, top banter and overall top guy!

Stayed: January 2018, travelled on business
Thank cuprawoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Link H, Customer Relations at The Link Hotel, responded to this reviewResponded 18 January 2018

Good evening

We arte so pleased that you had a fantastic week with us, I am sure Paddy will be delighted to hear your comments. We very much look forward to welcoming you again in the future.

Kindest regards

Shell Haynes
Customer Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2018 via mobile

Really enjoying my stay here at the Link! All the staff are so friendly and polite, they couldn’t do anything more to help :)
All the restaurant staff are brilliant and the barmen, Paddy is spot on! Would recommend to anybody is the area.

Stayed: January 2018, travelled on business
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Link H, Customer Relations at The Link Hotel, responded to this reviewResponded 18 January 2018

Good evening Tom

Thank you so much for your super review. We are delighted that you had a fantastic stay and all our team were brilliant. We very much look forward to welcoming you again soon.

Kindest regards

Shell Haynes
Customer Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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