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“Lunch at Whateley Hall”

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Mercure Banbury Whately Hall Hotel
Ranked #4 of 10 Hotels in Banbury
Reading, United Kingdom
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Lunch at Whateley Hall”
Reviewed 20 January 2012

Lunch at Whateley Hall was a very pleasant experience. The staff were very helpful and friendly and the fish was particularly good, full of flavour. Vegetables were fresh and properly cooked, no sogginess.

  • Stayed January 2012, travelled with friends
    • Value
    • Service
Helpful?
Thank Lindisfarnegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhatleyHall, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review, 24 January 2012
Dear Lindisfarnegirl,

I would like to thank you for taking the time to review your recent lunch here at Mercure Whately Hall, Banbury and am so glad that you enjoyed you meal I will be sure to pass your comments onto the Restayrant and Kitchen Team.
Once again many thanks

Michael Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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861 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
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English first
Leicester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 January 2012

This hotel is located in the centre of Banbury near Banbury Cross. The car park is difficult to enter as it is through a narrow archway to the left of the hotel as you look at it. Reception was excellent and efficient and there is a nice open fire in the lobby. As it is an old hotel there are many staircases to negotiate to the rooms, but understandable considering the historic nature of the building.

Our room (79) was a suite which had a decent flatscreen tv in both the bedroom and the lounge. Plenty of room and a very nice comfortable large bed with twin mattresses. Ensuite was adequate and clean a bit small and in need of "tidying", some broken tiles and missing sealant. Glass shelf over the sink unit was always in the way when shaving.

Had room service, which was excellent, delivered quick. The olives and smoked almonds were £3.50 for two large bowls, good value. We asked and got fresh milk to make tea, which is a great service.

The room was facing over a grassed area at the back, it was near silent and the gardens were immaculately kept, if I visited in the summer I would want to have a walk round,

No double glazing in the room, but apart from condensation on the window, this didn't cause any problem. Water in the room.

Breakfast was excellent and the service was quick and friendly. You can use the buffet or order fish or eggs.

Receptionist helped sort out an issue with my A-Club card on checkout which was quick and easy.

Overall I would recommend this hotel and I will certainly use it the next time I'm in the area.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ross H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhatleyHall, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review, 24 January 2012
Dear Guest,
I was so pleased to see your comments detailing your stay here at Mercure Whately Hall, Banbury and how much you liked your bedroom. I apologise about the condition of the bathroom floor I am hoping to get some refurbishment work done this year.
I am happy that the team managaed to resolve any issue with your A Club and that you will stay here again when next in the area.
Once again, many thanks for your comments.
Kind Regards,
Michael Williams
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
midlands
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 January 2012

Stayed here for the first time at the end of November, lovely hotel and friendly staff, will definatly use again.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GoldwellMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhatleyHall, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review, 6 January 2012
Dear GoldwellMidlands,

Thank you ever so much for taking time to leave your kind comments following your recent stay here at Mercure Whatley Hall in Banbury. Myself and the team are very happy that you enjoyed your stay with us and that you will definetly stay with us again.

Once again many thanks and our very best wishes for 2013.
Kind Regards
Michael Williams
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntingdon, United Kingdom
Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 January 2012

We stayed at the hotel for a Christmas break in 2011. Very enjoyable. The hotel staff were pro-active in making all things pleasant and, with the fellow guests, we had a good time. It is an old building and gloomy in parts but that contributed to the atmosphere. A nice touch on Christmas Eve was a young persons choir in the foyer and their Christmas songs brought seasonal pleasure to the many persons present. Our spacoius modern room overlooked the rear gardens and was convenient to the the lift. Our stay is rated as very good.

Room Tip: Go to rear overlooking the extensive garden.
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  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MacGotraid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhatleyHall, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review, 24 January 2012
Dear Guest
I am very glad that you had such a pleasant stay here over the Christmas period and that you enjoyed the Carol singers from our local church, we thought it would be a great way to start the festivities infront of the open fire in the lounge.
I do hope that we will have the pleasure of welcoming you back to Whately Hall in the future.

Kind Reagrds,

Michael Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Banbury Whately Hall Hotel

Property: Mercure Banbury Whately Hall Hotel
Address: Banbury Cross 17-19 Horse Fair, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
Region: United Kingdom > England > Oxfordshire > Banbury
Amenities:
Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Banbury
Price range (per night): $110 - $209
Hotel Class:3 star — Mercure Banbury Whately Hall Hotel 3*
Number of rooms: 69
Official Description (provided by the hotel):
3 star hotel offering 69 ensuite rooms in an idyllic 17th Century setting where Jonathan Swift wrote Gulliver's Travels in 1723. Ideal as a base for exploring the Cotswolds region, Stratford Upon Avon, Oxford, Woodstcock & Warwick. 10 minutes from Banbury railway and coach stations, 30 miles (50 km)from Birmingham Airport and easily accessible via Junction 11 of the M40. Features 7 meeting rooms accommodating up to 120 delegates, Swifts & Berkeley Restaurants and Hornton Bar. 24hrs room service and free car parking. ... more   less 
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Also Known As:
Accor Whately Hall Hotel

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