We arrived on Wednesday 19th Sept.and were given our room. It was explained that the part of the hotel we were in was in fact built 9 months ago. And it reflected in the comfort of the bed. It was in fact made of cement. I lost a night's sleep trying to get to sleep.Which brought me into contact with Sara the next day, when I complained of being uncomfortable in bed. What a difference she made....my goodness me...where do The Premier Inn get these staff from. She was very sorry that I had lost a nights sleep,she would arrange for a bed quilt to go under the sheet to soften the mattress.Sara and Chelsy were absolutely wonderful about the whole business and could not do enough for us.We even got a refund for that bad night!!.Danny the little cleaner deserves a mention because she bent over backwards for my wife by taking her case to the car when we left. What marvelous staff they are. Where do The Premiere Inn find then from baffles me. Thank you Sara Chelsy and Danny!! You made my stay very nice.
- Official Description (provided by the hotel):
- Alongside a brook and just two minutes from the lake and woodland of Northlands Park, you'll find the Premier Inn Hotel Basildon (East Mayne) a peaceful oasis, whether you're here for work or a well-earned break. In just 20 minutes you could be sandcastle building at the great British seaside at Southend, or living it up at Basildon Sporting Village and Festival Leisure Park. And for links into London, the M25 and stations on the Fenchurch Street line are close by. Then when it's time to recharge the batteries, our tasty restaurant and big, comfy rooms will be ready and waiting. Directions: M25(J29) on to A127 to Southend. Then take A132 to Basildon, heading south to 3rd roundabout, the hotel is on left. Next to the Watermill Beefeater. Sat Nav Directions: When programming your Sat Nav device, use the following postcode: SS13 1BW Hotel Parking: Free on-site parking is available at this hotel. Transport and local information: Basildon Train Station 2 miles ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Basildon (East Mayne) Hotel Essex