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“Review update” 1 of 5 bubbles
Review of Royal Hotel Scarborough

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Royal Hotel Scarborough
Ranked #27 of 28 Hotels in Scarborough
Wakefield, United Kingdom
Level Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Review update”
1 of 5 bubbles Reviewed 3 June 2012

Checked in yesterday and reported how dirty the place was, well checked out today as two of the party of three felt unwell this morning. Advised the duty manager we were leaving early and why, not at all bothered, no excuses and no sign of concern. This place is the worst !

Room Tip: Somewhere else will be nicer
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  • Stayed June 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank s30wen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,154 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (691)
Date | Rating
  • English first
  • German first
  • Italian first
  • Polish first
  • Any
English first
Leeds, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 3 June 2012

The Royal Hotel was in the past one of the best hotels in Scarborough, not any more. It has had problems over the past 18 months and is now in the ownership of Brittania Hotels, who own the nearby Grand Hotel, not a lot to be said for that hotels either !!

We stayed on the 30th/31st May on a KGB deal. Shame we were not in the same room as Kentgrantly then perhaps our shower would have been working. It never worked despite reporting it twice. The lady on reception was very helpful, but she was up against it. She was drafted into the Dining Room to sort out the chaos on the first morning. Perhaps she should be appointed Manager, she would probably do a better job than the present manager. We had a room on the 5th floor so no working lift, admittedly we had wonderful views.

We only eat breakfast in the hotel, and felt this was a good decision. The staff are under pressure, there is not enough of them.

Room Tip: Stay at the Palm Court or The Cresent in the same area. Eat in the evening at George Michael's...
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  • Stayed May 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank patcoleman54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Scarborough hotels

Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 bubbles Reviewed 2 June 2012 via mobile

Arrived here today having been here several times over recent years for a society Agm. It's been gradually going downhill but to see just how poorly maintained and dirty the place is now is depressing. Whilst the bedroom is fairly clean, apart from the carpet, the public areas, especially the dining room, don't appear to have been cleaned for an extended period of time. We' re not talking a day of poor cleaning here but cobwebs, detritus, dead flies, food debris etc in the main dining area that looks like weeks/months worth. Very poor. Wouldn't dream of staying here if someone else hadn't booked it for us and recommend you avoid. Whoever owns this place should be embarrassed.

Stayed June 2012, travelled on business
Helpful?
3 Thank Sdbsjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 2 June 2012

We Upgraded to a seaview room for 4-nights the room was reasonabley clean the bed was comfortable the shower head was blocked so never worked properly so went to Poundland and bought one which worked a treat so if you are in room 308 you should have no trouble with the shower. The seagulls can be noisy at the front of the hotel so can the revellers.
The hotel is a lovely building but did not feel clean the dining room is very dark and the breakfast ok Did not eat in the restaurant for dinner but a couple that did said the food was good. THe staff although polite looked fed-up and we dont blame them If we go back to Scarborough would not stay at this hotel again. We wnt to Whitby for the day by bus number 93 outside Scarborough Railway Station takes an hour but well worth a visit.

Room Tip: There are better rooms that have been modernised it is a case of enquiring
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  • Stayed May 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank kentgrantly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, England
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 2 June 2012

On arrival we were told that, despite having originally been allocated a room, the hotel was overbooked. After waiting an hour we were moved to the wonderful Mount Hotel (see review). The receptionist, Adam, was very helpful in facilitating the transfer and in arranging the fringe benefits that came with the Travel Zoo deal.
All that remained at the Royal were dinners on two nights. Both of these were disappointing. Some of the food had clearly been cooked much earlier and left standing on a hot plate. One dish was swimming in cooking oil. When we mentioned this to the waiter he told us that this was the sauce.

  • Stayed May 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank missiwata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Hotel Scarborough

Property: Royal Hotel Scarborough
Address: St. Nicholas Street, Scarborough YO11 2HE, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 28 Hotels in Scarborough
Price range (per night): $78 - $214
Hotel Class:3.5 star — Royal Hotel Scarborough 3.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hampton Inn Scarborough
Royal Scarborough
Scarborough Hampton Inn
Hotel Royal Scarborough

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