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“Our favourite Chinese restaurant....ruined”
Review of Banquet Chinese

Banquet Chinese
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Ranked #34 of 531 Restaurants in Colchester
Certificate of Excellence
Price range: USD 20 - USD 92
Cuisines: Chinese
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Description: Banquet Chinese is a restaurant and venue unlike any other found in Colchester or North Essex today. This is Chinese food the way it is meant to be experienced! Our mouth-watering dishes are cooked to perfection by award-winning chefs using only the freshest and finest ingredients. The interior has been carefully chosen and imported from China to create a genuine and sophisticated yet relaxed atmosphere in which to enjoy your lunch or evening meal, perhaps together with a bottle of wine from the well rounded wine list supplied by Enotria World Wines. Please take some time to familiarise yourself with Banquet Chinese here on our website. Have a look at our menus and wine lists. Read about Dim Sum, the delicious little dishes perfect as starters or as a light and sophisticated lunch time meal.
Reviewed 29 April 2018 via mobile

Wow! I don’t know where to start. Absolutely gutted, I could almost cry. Myself and my wife have been eating here regularly for four years and this was our first meal since the new owners have taken over and it was woefully bad. Had the Hong Kong set menu which always was our go to takeaway. Every single dish has been changed and not one for the better. The chicken skewers were awful, had to spit them out. Texture was stringy and dry, horrible greasy flavour. The same could be said for the chicken and cashew nut dish. The crispy duck was shocking. Hardly anything there and it had no flavour. Looked (and smelt) like an old chicken drumstick that had fallen down the back of the sofa. Every single sauce had been altered now. I don’t know what they were thinking?! We used to rave about this place but the change of head chef was a huge error in judgement from the new owners and you have now ruined Banquet’s reputation as the best Chinese in Colchester. It’s not even average now. A huge shame.

2  Thank RobK1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vincent c, Owner at Banquet Chinese, responded to this reviewResponded 18 May 2018

Hi RobK1982,

Thanks for your review about your most recent visit with us. We appreciate the feedback, but we would like to make some
things clear - since we have taken over the Banquet Chinese (formerly known as Banquet 1408), the head chef and all the dishes have remained the same. We will be looking to make some changes to our menu and will let all our customers know.

Please be assured that we try our best to cater the taste of all our customers and we would like to apologise if it hasn’t met your standards.

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34 - 38 of 466 reviews

Reviewed 26 April 2018 via mobile

6 of us decided to ‘test’ the new management on 25th April. Been many times before and was a little apprehensive as there are some negative reviews since new management took over. We needn’t have worried. All was as before. Excellent food and service. Maybe a little pricey but as a special treat, we can’t complain. Set menus are very good and portions sufficient.

Thank ColchesterJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vincent c, Owner at Banquet Chinese, responded to this reviewResponded 18 May 2018

Dear ColchesterJohn,

Thank you for taking the time to leave a review.

To hear that we passed your 'test' is very pleasing!

We have tried very hard to maintain standards and hope to improve them further in the future.

We hope to see you again soon.

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Reviewed 12 April 2018 via mobile

My son had asked to go to Banquet 1408 for his 15th birthday treat (having been twice before for treats), so I booked and then saw a number of recent negative reviews. But we wen5 ahead and glad we did as I saw no change from prior visits with the exception that the slightly intimidating matriarch who previously served was absent. Food and service still good so please don’t worry about reviews if you’ve been before too.

1  Thank Sarahmethomson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vincent c, Owner at Banquet Chinese, responded to this reviewResponded 18 April 2018

Dear Sarahmethomson, thanks for your review, as I've stated below we are improving the restaurant on a weekly basis and are 100% confident in what we do and what we are going to be able to achieve for the benefit of our Guests. If you haven't haven't already tried please give us a visit at lunchtime where we serve Dim Sum aswell as the a la carte menu.

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Reviewed 5 April 2018 via mobile

We have been going to Banquet since it first opened and loved their dim sum. We didn’t realise it had changed ownership until we came to review it but we definitely noticed a change in the taste and quality of food and came away disappointed. Some of the dim sum tasted different and one dish was barely warm when it arrived. The noodles had too much cornflour in which made the sauce too gloopy. What a shame because this place is the only place in Colchester or nearby which did dim sum. I don’t think it’s worth the price anymore for the quality.

1  Thank Nellytheelephant65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vincent c, Owner at Banquet Chinese, responded to this reviewResponded 18 April 2018

Dear Nellytheelephant65, yes we are the new Owners but the Chefs remain the same, so just a little dubious as why you think there is a big shake up at Banquet. Since our arrival we have introduced a new comprehensive wine list with 10 glasses as opposed to 2 before, Peroni on draught as it was Stella cans, a Professional Nespresso coffee machine as opposed to the pour in filter one before. We have tweaked slightly some of the dim sum dishes as we believe our 30 plus years in the industry makes us try to serve the best we can and I hope you will return in the future.

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Reviewed 5 April 2018 via mobile

Enjoyed a wonderful meal with family, busy restaurant with several large groups dining, the service was excellent and food superb - we’ll definitely be returning!

Thank KLSmith33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vincent c, Owner at Banquet Chinese, responded to this reviewResponded 18 April 2018

Dear KLSmith33, Great review! and glad you will come back to visit us again!

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