I can imagine that young folk used to staying at chain hotels probably don't find the Castle to their taste and yes it's lost its excellent hotel restaurant and yes the car park is not very good and yes the single rooms are quite small. However it can still show the hotel chains a thing or two when it comes to hospitality. One feels staff really care and the general ambience generates a feeling of calm and relaxation . The room I stayed in was simply furnished but very adequate with a comfortable bed and an excellent bathroom. Dinner in Brazz was very enjoyable and very good value indeed (try ordering before 7pm to get a cheap but good menu).
All in all I still like the hotel but feel that Mr Chapman needs to stop relying on the past reputation and to invest in continuous refurbishement and to rebuild an image which is more current but retains the best of the Castle's traditions. Complacency will drive this hotel out of business. For instance do we really want sheets and blankets in this day and age (nice that someone turns the sheets down in the evening but the resource cost wouid be better spent on livening up some of the decor).
- Official Description (provided by the hotel):
- The Castle at Taunton, your hotel in the heart of Somerset. Whether you are exploring the finest landscapes of England's West Country, seeking a wedding or conference venue or looking for fun and exciting holiday activities for the entire family - The Castle Hotel offers unrivaled accommodation with plenty of warm, friendly hospitality to make your West Country business or pleasure visit memorable. ... more less
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- Also Known As:
- The Castle At Taunton Hotel Taunton
- The Castle Hotel Taunton
- The Castle Taunton
- The Castle At Taunton Somerset