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“Do not enter the building ”
Review of Pirates and Princesses - CLOSED

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Pirates and Princesses
Attraction details
Reviewed 21 March 2016 via mobile

To start it off the doors where staying open with the use of fire probs or chairs so if the fire alarm went off u will be stuffed. U walk In the smell of mould and then it's so dusty and when u sit at the tables looking in you can see rubbish that they haven't cleaned out that kids have put through the netting. I went in the ball pit with my 6 month old the ball were dirty hairs stuck to them and smelt of sick. Can't say anything positive just it needs to be shut down

Thank Steph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (56)
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4 - 8 of 56 reviews

Reviewed 30 January 2016 via mobile

1 young member of staff trying to do everything from serving food to letting people in. Older children of between 7-10 in the baby and toddler zone not giving a thought to the babies in there. Throwing big bouncy balls all over the place and down the slides often knocking over smaller children as young as 1-2 years old. Everything looks Grubby and needs a good clean. I understand parents should watch thier own kids but many don't and let them run wild and misbehave the staff should at least enforce some rules when it comes to teenagers throwing balls around the little kids. Mouldy food all over the ball bit. Wouldn't visit here again for the price is costs it's completely ridiculous

3  Thank Cassie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2016 via mobile

This place is needs shutting down or new management. Its filthy there's mouldy food in the soft play. My 1 year old daughter picked up this mouldy food and brought it to me about to put it in her mouth. The manager looks like she hasnt even brushed her hair and has her breasts hanging out. She aldo uses bad language loud enough for children to here! The food was Burnt and had a hair in. Its dull and very badly runned. The manager She screams at her child who is running around and climbing every were! And has a very rude 16 year old girl working there who doesn't know what she's doing. Very poor management and could have so much potential!

4  Thank Adam J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2016 via mobile

This soft play area is not so soft.its dirty and grim. Stinks and the staff are not much better dirty clothes messy hair and stinking attitude. Sat swearing.. Since being took over this place has lost Its a game and I have to say its letting Poole town down!!. Oh and the manager is a scank!!

2  Thank poolegirl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2016 via mobile

The staff here are friendly, food was half decent but it's a shambles. It needs a good clean and a revamp.
Such a prime location, it could be a lot better. Shame

Thank Queennmumma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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