We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Pirates and Princesses - CLOSED
Save
Review Highlights
Not worth the money

Slightly pricey for the size of the place. Not the cleanest place I've been to either. Don't know... read more

Reviewed 5 September 2016
Yentl-Rose H
,
Weymouth, United Kingdom
via mobile
Should be closed down!

I went here with my 2 year old daughter, not having been there for several years when it was... read more

Reviewed 13 September 2016
Helene140583
via mobile
Read all 56 reviews
  
Reviews (56)
Filter reviews
56 results
Traveller rating
13
1
9
5
28
Traveller type
Time of year
LanguageAll languages
13
1
9
5
28
See what travellers are saying:
Filter
Updating list...
4 - 9 of 56 reviews
Reviewed 30 January 2016 via mobile

1 young member of staff trying to do everything from serving food to letting people in. Older children of between 7-10 in the baby and toddler zone not giving a thought to the babies in there. Throwing big bouncy balls all over the place and down the slides often knocking over smaller children as young as 1-2 years old. Everything looks Grubby and needs a good clean. I understand parents should watch thier own kids but many don't and let them run wild and misbehave the staff should at least enforce some rules when it comes to teenagers throwing balls around the little kids. Mouldy food all over the ball bit. Wouldn't visit here again for the price is costs it's completely ridiculous

3  Thank Cassie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2016 via mobile

This place is needs shutting down or new management. Its filthy there's mouldy food in the soft play. My 1 year old daughter picked up this mouldy food and brought it to me about to put it in her mouth. The manager looks like she hasnt even brushed her hair and has her breasts hanging out. She aldo uses bad language loud enough for children to here! The food was Burnt and had a hair in. Its dull and very badly runned. The manager She screams at her child who is running around and climbing every were! And has a very rude 16 year old girl working there who doesn't know what she's doing. Very poor management and could have so much potential!

4  Thank Adam J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2016 via mobile

This soft play area is not so soft.its dirty and grim. Stinks and the staff are not much better dirty clothes messy hair and stinking attitude. Sat swearing.. Since being took over this place has lost Its a game and I have to say its letting Poole town down!!. Oh and the manager is a scank!!

2  Thank poolegirl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2016 via mobile

The staff here are friendly, food was half decent but it's a shambles. It needs a good clean and a revamp.
Such a prime location, it could be a lot better. Shame

Thank Queennmumma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2015 via mobile

Being in a relatively good location is pretty much all this place has going for it.

The entrance is horrible, it feels like you are breaking into somewhere and the doors are heavy and a nightmare for little kids and pushchairs. There is rarely anyone on the desk to let you in, and the entry system is fiddly, unfriendly and old fashioned.

The layout is poor. It is dark and feels grubby. In fact I'd go as far as saying dirty. The toilets aren't very nice and were dirty when we went. They are also in different ends of the building for male/female and are not really child friendly at all. And if for some reason you unfortunately find yourself in this dump please don't eat there. The menu is shocking unhealthy and limited - the food was grim - even the tea was bad. There is no sign of hygiene standards or certificates.

And for all that it isn't even reasonably priced. Just a big no. Will not be going back, ever.

5  Thank Kerry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews