We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Duscuting”
Review of Pirates and Princesses - CLOSED

No photo provided
Got a photo?
Add it.
Pirates and Princesses
Attraction details
Reviewed 28 January 2016 via mobile

This place is needs shutting down or new management. Its filthy there's mouldy food in the soft play. My 1 year old daughter picked up this mouldy food and brought it to me about to put it in her mouth. The manager looks like she hasnt even brushed her hair and has her breasts hanging out. She aldo uses bad language loud enough for children to here! The food was Burnt and had a hair in. Its dull and very badly runned. The manager She screams at her child who is running around and climbing every were! And has a very rude 16 year old girl working there who doesn't know what she's doing. Very poor management and could have so much potential!

4  Thank Adam J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (56)
Traveller rating
Traveller type
Time of year
Language

6 - 10 of 56 reviews

Reviewed 28 January 2016 via mobile

This soft play area is not so soft.its dirty and grim. Stinks and the staff are not much better dirty clothes messy hair and stinking attitude. Sat swearing.. Since being took over this place has lost Its a game and I have to say its letting Poole town down!!. Oh and the manager is a scank!!

2  Thank poolegirl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2016 via mobile

The staff here are friendly, food was half decent but it's a shambles. It needs a good clean and a revamp.
Such a prime location, it could be a lot better. Shame

Thank Queennmumma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2015 via mobile

Being in a relatively good location is pretty much all this place has going for it.

The entrance is horrible, it feels like you are breaking into somewhere and the doors are heavy and a nightmare for little kids and pushchairs. There is rarely anyone on the desk to let you in, and the entry system is fiddly, unfriendly and old fashioned.

The layout is poor. It is dark and feels grubby. In fact I'd go as far as saying dirty. The toilets aren't very nice and were dirty when we went. They are also in different ends of the building for male/female and are not really child friendly at all. And if for some reason you unfortunately find yourself in this dump please don't eat there. The menu is shocking unhealthy and limited - the food was grim - even the tea was bad. There is no sign of hygiene standards or certificates.

And for all that it isn't even reasonably priced. Just a big no. Will not be going back, ever.

5  Thank Kerry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2015 via mobile

Put simply it's dark, poorly maintained and the staff are more interested in messing around than taking note of what is happening. Over priced admission and refreshments with the added feeling of unease at seeing children upset and pushing each around to get their turn meant we won't ever visit again.

1  Thank Claire H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Pirates and Princesses also viewed

 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing