I booked this hotel online not knowing much about it, I didn't look at reviews (I often don't) as I like trying new places. The hotel did not disappoint. The staff made us feel welcome, were efficient and polite, despite the short wait for our room. When we got to the room, i was very pleasantly surprised, it was spacious (especially by London standards) and we had a harbour view, even though we hadn't expected one. Dinner in the restaurant was very good, well cooked scallops, steak and fish and the atmosphere was relaxed. We also ate breakfast and Sunday lunch there, and I can honestly say that the roast Suffolk chicken lunch was the best I have eaten, and I've eaten a few!
We only had one thing to complain about and that was that we had been roomed on the first floor, which on our first evening we realised was the dog friendly floor (we don't have a dog). Some irresponsible owners had left their dogs barking and whining in their rooms and after half an hour of this, we called reception. They immediately offered to move us to another floor and tried to locate the owners of the distressed dogs. Within ten minutes we were in a quiet room with a free drink. Problem resolved.
If you are ever in Ipswich, I would thoroughly recommend this hotel and it's friendly, efficient staff.
- Free Parking