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“Bad reviews are unfair - throughly enjoyed our weekend break”

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Bodysgallen Hall & Spa
Ranked #15 of 60 Hotels in Llandudno
Certificate of Excellence
Reviewed 2 April 2007

We have just come back from a very enjoyable weekend at the Bodysgallen Hall.

The evening meal was particularly enjoyable and good value if you have a rate that includes dinner.

I agree that the hotel rate is not cheap but then holidaying in the UK is expensive and I think that to have a view of Conwy Castle, the sea and the Snowdonia mountains from a standard room is very much worth it.

We will definitely be going back!

  • Stayed: April 2007, travelled as a couple
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4  Thank JR035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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679 - 683 of 718 reviews

Reviewed 15 March 2007

We were so looking forward to our stay at this hotel. Unfortunately, the whole experience was a real let down. The hotel itself is well situated but apart from that there was little to commend.
The service was stuffy without good cause as the rooms and overall up keep of the hotel fell well below what you would expect for the price. The room was small and musty, with a shabby finish. The bathroom in particular was in need of up dating and was not even clean!
The spa was a short walk away, but not worth a visit... more like a local leisure centre than luxury spa.
The food was, again, mediocre, and not at all worth the money.
We would not recommend this hotel, as it seems far past it's prime. Most bed and breakfast accomodations would provide the same level of comfort for a fraction of the price.

  • Stayed: February 2007, travelled as a couple
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16  Thank mrTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2007

We stayed at Bodysgallen for two nights and were upgraded to a beautiful cottage called the Baliffs House. The food and service were both excellent and our golden retriever certainly enjoyed the grounds. It was very relaxing, and a fantastic get away from it all!

  • Stayed: January 2007, travelled as a couple
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3  Thank jshad3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2007

My husband and I stayed at the hotel with my sister and parents for two nights to celebrate my mum's 60th birthday.

We all felt that the hotel had a lovely atmosphere, plenty of comfy areas for relaxing with the papers, beautiful views from our rooms and the gardens were wonderful. All staff were very helpful and friendly, particulary as we asked for additional help in arranging a surprise for my mum.

Our standard king room (number 6) was a nice size and had a lovely view over the gardens and out to the mountains. The bathroom and bedroom were very nicely decorated and the wardrobe was of an excellent standard with built in lights, tie rack, many wooden and silk hangers and a LOT of space. We also had plenty of towels and robes.

My sister was in room 9 which was a standard queen room with a separate seating area in the window and a HUGE bathroom that was also nicely decorated. A lovely room if you don't need a kingsize bed.

There were no tea or coffee making facilities but complimentary tea and coffee was delivered to the room in the morning when ordered.

My parents stayed in Bailiff's cottage which had a small kitchen, living room and then a bedroom and bathroom upstairs. Their bathroom was nicely decorated but small, however this is to be expected in the original cottage building. They had their dog with them and she was allowed to stay in the living room of the cottage the whole time. Tea and coffee making facilities were provided.

Dinner was of an excellent standard and although the menu was the same each night we were offered a number of alternatives on the second night which were delicious. Yes you are charged extra for coffee and the after dinner drinks in the bar are NOT cheap.

On the first night we returned to our room after dinner to find that it had been serviced with fresh towells and that our bed had been turned down. A lovely touch and surprise.

Unfortunately this service was missed on the second night and I informed the management the next morning. They were most apologetic.

Breakfast on Saturday was good buffet style continental with cooked options from a menu. The service was slow and we had to remind them that we had ordered a second pot of coffee and our plates were not cleared away even though we were sitted at the table for a considerable time,

On the Sunday the cooked breakfast was also served buffet style but my mum was able to order an alternative cooked option without problem. The service was far better on the Sunday.

The service was rather inconsistant because while most of the time it was excellent with attention to detail, plumped cushions, tea arriving to the room almost minutes after it was ordered. Other times it was as if they had totally forgotten.

My sister's early morning tea was sent to my room on the first morning and although I told the waiter that it was for room 9 she never received it despite calling twice.

As we had booked the champagne package we should have had champagne in our room upon arrival and this was forgotten but when I mentioned this at reception it was delivered to both rooms within minutes, I couldn't believe how fast..... yet my sister's bag sat in reception for over an hour before I rang to remind them to bring it to her room.

This plus the haphazard breakfast service and the forgotten evening room service took the shine off an otherwise wonderful weekend.

The spa is in another building but had a nice sized pool, sauna and steam room. The jacuzzi was a perfect temperature. There is also a gym that looked well equiped but we were too lazy to use it.

My parents thoroughly enjoyed their stay and will return. I would recommend this hotel for a nice weekend away but hope that they just pick up on the inconsistant service.

  • Stayed: February 2007, travelled with family
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3  Thank EnglishCath1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2007

It appears that we were at a very different hotel than MH Liverpool..

Stayed at Bodysgallen this weekend with family & found it to be a wonderful place, all the staff were friendly & helpful, catering to our every need which included room upgrades (big rooms, all with seating areas & wonderful views)

The Hotel & Grounds were everything we had hoped they would be & we found ourselves laughing at some of the negative postings that we had read as they seemed very far from the truth we encountered. This hotel exudes historical charm & comfort, always a plumped up sofa in a corner to sit & while away an hour with a fabulous cream tea or read a newspaper. The food was outstanding & the champagne package we had a reasonable price, the Spa may not be up to city standards but a refreshing swim in the morning before breakfast in an empty & tranquil pool really starts the day well.

Maybe not the place for a 'young professional' as it certainly could not be described as trendy, for anyone looking for something reflecting a bygone era with friendly personal service this is the place!

  • Stayed: January 2007, travelled with family
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5  Thank hbells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bodysgallen Hall & Spa

Address: The Royal Royal Welsh Way, Llandudno LL30 1RS, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Llandudno
#17 Romantic Hotel in Llandudno
Price Range: $377 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bodysgallen Hall & Spa 4*
Number of rooms: 31
Official Description (provided by the hotel):
Standing in over 200 acres of its own parkland to the south of Llandudno with spectacular views of Snowdonia and Conwy Castle. Believed to have 13th century origins, Bodysgallen Hall provides all that is best in country house hospitality. Beautiful gardens include a rare 17th century parterre of box hedges filled with sweet-scented herbs, a rockery with a cascade, a walled rose garden, and several follies. Historic House Hotels Ltd bought and rescued the house from a dilapidated state in 1981 and restored the 17th century house and gardens. In September 2008 Historic House Hotels Ltd and its interest in all its properties were given to the National Trust to ensure their long-term protection, with all profits benefiting the houses and the charity.The 15 extremely comfortable bedrooms in the Main Hall offer several different room types, including the four elegant principal suites. Each bedroom is individually decorated and furnished with antique furniture, paintings and prints, enjoying glorious views of Bodysgallen's parkland or gardens, with some rooms having further reaching views of Conwy Castle or the distant Mountains of Snowdonia. There are 16 cottage suites with picturesque names like The Smithy, Box Cottage and Pineapple Lodge, are situated in the grounds, and provide accommodation for guests preferring a greater degree of privacy. Many cottages enjoy their own private gardens and some are in close proximity to the Bodysgallen Spa. All are charming and delightful. The Dining Room in the main hall has been awarded three rosettes for fine dining by the AA - the only restaurant in Llandudno to be awarded such - and offers imaginative meals prepared from fresh local produce and complemented by fine wine, and overlooks the gardens and has been recognised as one of the best places for Sunday Lunch in the United Kingdom by The Observer newspaper.The Spa is approached by a short walk through the garden or by a private road. Converted from an original stone built farm it contains a magnificent 50' swimming pool edged with comfortable reclining chairs, whirlpool spa bath, steam room and sauna. A superb gymnasium has all the latest technologically advanced equipment, suitable for all ranges of fitness. A comfortable Club Room is a place where guests and members can relax and enjoy drinks and light meals, which in the summer are also served on the terrace. Residential guests have full use of the Bodysgallen Spa.Bodysgallen Hall is situated about 2 miles south from Llandudno and the North Wales coast. It is surrounded by over 200 acres of beautiful gardens and wooded parkland. Bodysgallen Hall has magnificent views of Snowdonia, and Conwy Castle. It's the perfect setting for a relaxed holiday at all times of the year. The hotel is ideally placed for visiting the many historic castles and stately homes in North Wales as well as the famous golf courses that adorn the coastline. ... more   less 
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Also Known As:
Bodysgallen Hall Hotel Llandudno
Bodysgallen Hall And Spa
Bodysgallen Hall Llandudno
Bodysgallen Hall & Spa Llandudno, Wales

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