A Good place to stay with children. The rooms are a bit old fashioned, but the rooms are big. Nice breakfast buffet, but the children missed the pancakes. The hotel is situated very close to the city centre. More
- Free Wifi
- Breakfast included
A Good place to stay with children. The rooms are a bit old fashioned, but the rooms are big. Nice breakfast buffet, but the children missed the pancakes. The hotel is situated very close to the city centre. MoreShow less
Thank you for this nice review. I am glad to read that you had a nice stay with us together with your family.
Welcome back any time !
Great frontdesk. They were really welcoming and did everything to serve us. Breakfast was good (times served were bad specially with young kids - 6.30 to 9.30). Location was excellent.
Dirty room.very outdated bathroom with no hooks to hang the towels. No cleaning from housekeeping during our stay. They did change towels and tidied our room, but dust was everywhere.
Thank you for your review.
I am glad to read that you enjoyed the service an our breakfast. I do apologize for the problems you had in your room.
I do hope that you will visit us again on some later occasion.
stayed for 4 nights recently but renovation was going on so the lobby will be much better and restaurant Breakfast was good but taken upstairs in an odd style restaurant but plenty of food in buffet including cooked eggs and bacon and fish of course Room was reasonable Good location in Bergen near the fish market We ran out of toilet paper and room not cleaned properly Went to reception, as no one answered the phone, normally only one person on duty the lady was helpful after one hour and no help returned reception to see the manger and no one on duty This is very poor the lady said sorry but was alone and said when she finished duty and next person came on she would attend to the problem and she dis apologetically This hotel needs to pull its socks up with management staff were always courteous
Thank you for your review.
I am glad to read that you enjoyed our breakfast in the period that we were renovating our reception and breakfast restaurant. I do apologize for the problems you had in your room.
The reason for the rating is that the first room we got was absolutely with no normal functional quality (wardrobe obsolute, hangers for towels in bathroom lacking etc. etc.). Have not experienced anything like this ever on all our travels in Europe and elsewhere! First receptionist very stressed/introvert? The second room in the new wing was very good, however, no possibility to regulator the temperature (extremely lovely weather in Bergen these days!!). The service personell elsewhere were very good! Lovely and very good breakfast which ended a bit early (09:30 hrs.??) with a lot of guests there. The hotel has a very good location in central Bergen - a very short walk from Bergen's many interesting buildings, markets, museums etc.
Parking very convenient five mlnutes walk from the hotel in a public garage (minus 20% of the normal fee).
So in fact, a very nice stay bit with a completely unnecessary start!
Thank you for your feedback after your stay with us.
I am glad to read that you enjoyed the breakfast and our location.
I will look into the problems you describe in the first room you had and I apologize for the problems this occurred for you.
Welcome back any time!
I was extremely happy with this hotel! It is located one street away from the bay area which has a great view towards the central area with the famous picturesque houses. It's about 10 minutes walk from all the central areas you want to go to, like the fish market.
The hotel itself was being redecorated in the main hall area during my time there, however the construction did not bother me in any way (like noise).
Breakfast had a great variety of food choices, but it was held in a replacement hall (since the main was being redecorated) and therefore was a bit crowded.
The room was basic, comfortable but a bit cold during the night. I could not regulate the temperature. The staff was very friendly and helpful and would give them a big plus. Would definetly recommend this hotel!
Thank you for this nice review.
We have finished to redecoration and I do hope you will be back and enjoy the new reception, and our new restaurant.
-Very conveniently located //Within walking distance from city center boats.
-Excellent breakfast buffet with cereals, several hot entree choices, large salad/fruit selections. Food was fresh, well-prepared.
-Beautiful well-lit lobby w/gathering area.
What's not so great:
-Rooms are compact (common for Scandinavian hotels). Bathroom area is about an arms length from edge of the bed & separated by an etched glass door. This doesn't leave much privacy.
-Bed mattress appears to be a thinner mattress over a covered spring mattress. Average comfort. Only covering is an enclosed thick duvet (we've also found this common)---way too hot for summer. Suggest asking for an extra sheet when you check in.
-Hotel rooms could use updating & fixing regular wear & tear. Average on the "clean" scale.
-Be aware most hotels don't have air conditioning. Windows open, a good thing. This hotel is near city center & docks, so you'll have more noise than usual.
-Americans used to washcloths should throw one in their bag. Not supplied in any Norwegian hotel we've visited.
Thank you for your review!
I am glad to read that you enjoyed our breakfast and location.
I wish you welcome back any time!