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5 - 10 of 1,399 reviews
Reviewed 13 August 2020

A reliable chain of hotels which never disappoints. First time in the Terminus, excellent situation in center of town but room was surprisingly quiet. Discreet but helpful staff. The rooms are simply but adequately equipped, good mattresses and always an excellent and varied breakfast. No problem finding something for every taste, or for allergies/other dietary requirements. Excellent value.

Date of stay: August 2020
    • Value
    • Rooms
    • Service
Review collected in partnership with ThonHotels.no
1  Thank Macstrand
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Johanna Howe, Annet at Thon Hotel Terminus, responded to this reviewResponded 17 August 2020

Dear Macstrand

Thank you for sharing this fantastic review. We are delighted to see that you are pleased with Thon Hotel Terminus and Thon Hotels. Your comments will be shared with the team.

We hope to welcome you back very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2020

The location was pretty good: 5min to the train station or 10min to the inner city (on foot!). The staff was friendly and nice, the check in/out was a little bit slow. The room was fine and clean (good bathroom, also with umbrella + electronic kettle with tea + coffee, flat iron). Was good to sleep. Overall a fine stay at Oslo

Date of stay: August 2020
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with ThonHotels.no
2  Thank Michael B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Johanna Howe, Annet at Thon Hotel Terminus, responded to this reviewResponded 10 August 2020

Dear Serenzu

Thank you choosing to stay with us and for taking the time to share this review!

We are happy to hear that you found the staff friendly and that you had a good nights sleep.

We look forward to welcoming you back the next time you are in the city.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2020

Short walk from the train station and nearby transportation to ALL of Oslo. Breakfast and light dinner were always very good wholesome food. This was the best for us who wanted to tour Oslo over a 6 day period.

Room tip: One with a courtyard view and tell that staff how long you intend to stay.
Date of stay: February 2020
    • Value
    • Location
    • Service
2  Thank BobC123456
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stine Nordhaug, General Manager at Thon Hotel Terminus, responded to this reviewResponded 15 April 2020

Dear guest,

Thank you for leaving a review after your visit. We are happy to hear that you liked our location and that the staff was attentive. The staff working with our breakfast and light evening meal work hard to make sure that it is filled with nutritious and varied food to accommodate all our guests.

We hope you enjoyed your time in Oslo and hope to see you again soon!

Best regards,

Stine Nordhaug
General Manager

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Reviewed 25 March 2020

We had taken the train from the airport into Oslo and chose this hotel because it was such an easy walking distance from the station. Well, it would have been if we’d been able to find it. Not the hotel’s fault, but just a note of caution to get your bearings before you drag your luggage further than you need to. The hotel is indeed very close to the station if you manage to find your way straight there.

After some small hotel rooms in remote Northern Norway, we were pleasantly surprised by our large and spacious room at the Thon Terminus. We were also pleasantly surprised by the quality of the hotel’s dinner and outstanding breakfast. Both were included in a room rate and made a hotel that was already very good value, outstanding value, by any measure against downtown hotels in any major city anywhere.

The style and appearance of the hotel were unremarkable. But the included meals, the friendly, helpful staff and the excellent location for walking the city and waterfront made this hotel outstanding value and one to be recommended.

Date of stay: July 2019
    • Location
    • Rooms
    • Service
2  Thank ekimbry
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stine Nordhaug, General Manager at Thon Hotel Terminus, responded to this reviewResponded 15 April 2020

Dear guest,

Thank you for visiting and for leaving a wonderful review for us after your stay.
We are very happy to hear that to enjoyed the meals included and the location of the hotel. It is always extra nice to hear that the staff is friendly and helpful, we are after all in the business of people.

I hope that you have made your way home safe and sound and that we get to welcome you back again soon!

Best regards,

Stine Nordhaug
General Manager

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Reviewed 15 March 2020 via mobile

We reserved a standard queen room and paid in advance. We expected a queen sized bed. While I understand that some things in Europe are different than those in the US, and in fact welcome that, our bed was clearly not queen sized. I’m 5’4” and laying across the bed my head/shoulders and feet hung off. The room itself and the bath were tiny (and a gabled room; I literally could not stand up on my side of the bed)—smaller than the cabin and bath on the cruise we had just completed. And, the man at the desk just didn’t care; I’m sure he thought we were just another pair of entitled Americans. That said, the room was clean and the bed comfortable (a good thing as there was really no place to sit.) The breakfast was excellent—lots of variety and nicely prepared—and the breakfast room staff was professional but friendly. The location is great—just a couple of blocks from the train station—with plenty of places to eat and drink nearby. One more comment—I called from the train station for directions and was steered in the completely opposite direction of the hotel. That might have been a language issue (my Norwegian is non-existent) but the person I spoke to seemed to speak excellent English. It felt purposeful.

On the whole, I would probably recommend Thon Terminus for only a short stay or one where you plan to spend very little time in the room.

Date of stay: March 2020
Trip type: Travelled as a couple
1  Thank 817paulah
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stine Nordhaug, General Manager at Thon Hotel Terminus, responded to this reviewResponded 27 March 2020

Dear guest,
Thank you for leaving a review for us. We are sorry to hear that your stay with us was disappointing.
Our queen sized beds are only 140-150 centimeters wide, while our standard double rooms have beds that are 160-180 centimeters so therefore your request has been misunderstood.
I am sorry that the front desk attendant did not care and that the directions given to you before arrival was not accurate. This is not the behavior we wish our staff display and we will present the staff with your feedback and use it to continue to train our staff.
We are happy that you enjoyed our breakfast!

We hope you had a nice time in Norway and that we get to welcome you back again!

Best regards,

Stine Nordhaug
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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