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Wendy07byrne
Eltham, Australia

Amazing buildings

5.0 of 5 bubblesReviewed 3 May 2019via mobile
Very interesting with such history.
The wallpapers carpets and furnishings are incredible. Great pictures! A few stairs to get through but worthwhile and all so clean and preserved. walk further along to the sissi gardens which are spectacular!
Date of stay: May 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestRelation_2006, Guest Relation at The Levante Parliament A Design Hotel, responded to this review
Responded 6 May 2019
Dear Wendy,
how wonderful that you took time for such great review. We were so happy about the high rating. I´m glad that you had a good stay with us and that your central location was to your liking. I'm delighted to read that you liked our Design in the hotel.
It would be a pleasure to host you again in our hotel.
A lot of greetigs from Vienna,
Best regards,
Aleksandra Antoniak
Guest Relation
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 21 April 2019

I paid 153 euros/night for a superior single room. the room was tiny, poor facilities. staff was helpful, the room was clean, location near the metro station and tramway, but such a hotel couldn't be 5 stars,
.room is too small, tiny bed, suitable for a child not for an adult of 165cm. the bedspread was too small too. Facilities of the bathroom were soo poor, no shower cap, no sanitary kit, the small soap hasn't been replaced for 7 nights until being useless, I stayed 7 nights and leave before the soap being replaced. I had to ask for a kettle, then the staff sent me one with tea and coffee bags. I just found a bathrobe and a bath slipper. I paid about 153 euros/night for that tiny room, poor in facilities. ( never again).

Date of stay: April 2019
1  Thank A A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestRelation_2006, Guest Relation at The Levante Parliament A Design Hotel, responded to this reviewResponded 22 April 2019

Dear guest, thank you sharing your feedback and honesty with us. We regret to read that your stay with us was not entirely living up to your expectations. Here at the Hotel Levante Parliament we pride ourselves on our good service which have caused many of our guests to return, yet it is apparent that we did not achieve this in your particular situation. For this, we sincerely apologize! I regret that you did not felt comfortable in our room. There is always the possibility to book a double room for single use, but I can tell you that especially our single rooms are very popular, as they are especially booked by business guests.
It bothers us deeply that our housekeeping staff did not show the attention for the facilites we require. We will train our staff again to emphasize this point. Furthermore we would like to inform you that we bring kettle as well as equipment for making tea and coffee to every guest upon request. After high demand on this items we are going to put it in every room. As soon the order is delivered. Thank you for letting us know.
I wish we would know more about the disappointing circumstances of your stay to learn more about what we could have done differently. I regret for the inconvenience.
Thank you for your briefly comments and advices.
A lot of greetings from Vienna and Happy Eastern,
kind regards,
Aleksandra Antoniak
Guest Relation

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Reviewed 15 April 2019 via mobile

Great hotel rooms. Sizable with comfortable beds and pretty decor. No complaints. Tsll ceilings and airy. Just a very functional experience. Close to the metro and walking distance to the Operahouse. What's not to like. I will return.

Date of stay: April 2019
Trip type: Travelled on business
2  Thank K552IKmichaelh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestRelation_2006, Guest Relation at The Levante Parliament A Design Hotel, responded to this reviewResponded 16 April 2019

Dear Guest,
First of all, I would like to thank you very much for having taken the time to assess us during your recent stay. Thank you for your high rating.
I was pleased to read that you enjoyed your stay and that our services and facilities fully met your expectations. I´m happy that you liked our central location and you were comfortable in your room.
It´s wonderful that you will come back to the Hotel Levante Parliament!
For future visits you can always contact me guestrelation@thelevante.com
yours sincerely
Aleksandra Antoniak
Guest Relation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2019

We stayed 5 nights at the hotel and all in all we had a pleasant stay.
The breakfast is good but try to make a few changes from day to day to surprice your customers. Especially on the fruit selection improvements would be welcome. (Canned apricots are not nice!)
The sauna and gym works really fine.
Generally the interior could do with a bruch up on the design side.

Room tip: Chose a location towards the courtyard if you want a quiet room
Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Mettevirum
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestRelation_2006, Guest Relation at The Levante Parliament A Design Hotel, responded to this reviewResponded 24 February 2019

Dear Mette,
First of all, I would like to thank you very much for having taken the time to assess us during your recent stay .
I was pleased to read that you enjoyed your stay and our breakfast.
Thank you for your hint to make some changes for breakfast. I will pass it to our restaurant manager. I appreciate so much that you enjoyed our wellness area.
We hope to be able to welcome you back soon! With kind regards,
Aleksandra Antoniak
Guest Relation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2019

We just came back from a four night stay at the Levante Parliament and had a great stay. The hotel is currently undergoing a overhaul with new management and staff. The new hotel manager was ever present and went out of his way to make our stay enjoyable. Our room was of a high standard, however was missing tea and coffee making facilities and an iron and ironing board which I would expect of a 5* hotel. The hotel courtyard sets this hotel off from the rest and will be beautiful to sit out in in the summer. I truly recommend this hotel!

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Rhian G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestRelation_2006, Guest Relation at The Levante Parliament A Design Hotel, responded to this reviewResponded 22 February 2019

Dear Rhian,
We hope you had a save and pleasant trip back home.
How wonderful that you took your time to write such kind and briefly words about us. I was pleased to see that you enjoyed your stay and were comfortable in your room. After reading your friendly words, it really makes sense what we are working for. I will pass your praise to our hotel manager. Thank you so much. He will be very proud. Furthermore we would like to inform you that we offer kettle as well as equipment for making tea and coffee in every suite. Of course we bring those items to every guest upon request as well as iron. The kettel facilites are now our topic number one. Thank you so much for your hint.
I would be delighted welcoming you back to the Hotel Levante Parliament on your future visits to Vienna and remain.
yours sincerely,
Aleksandra Antoniak
Guest Relation

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Reviewed 19 February 2019 via mobile

Well situated and walking distance from city centre. Clean and cozy. Rooms are good size and beds comfortable. Bathrooms very spacious. Staff is very helpful and eager to help. Breakfast is a pleasant surprise!

Date of stay: February 2019
Trip type: Travelled as a couple
2  Thank DimDim123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestRelation_2006, Guest Relation at The Levante Parliament A Design Hotel, responded to this reviewResponded 20 February 2019

Dear Guest,
Thank you for your kind and valuable comments on this site! I am happy to hear that our staff was able to provide you with our aimed polite and friendly 5 star standard service. I will make sure to communicate to our staff that you enjoyed their service. How nice that your room and our breakfast was to your liking.
We hope to be able to welcome you back soon!
With kind regards,
Aleksandra Antoniak
Guest Relation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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